Lead Service Technician - Technology

Job Description

Job Description

Lead Low Voltage & Security Systems TechnicianPosition Summary

We are seeking an experienced Lead Low Voltage & Security Systems Technician to oversee and work alongside a two-person installation team consisting of a Lead Technician and an Installation Technician.

This is a hands-on leadership role responsible for the installation, configuration, testing, troubleshooting, and commissioning of access control systems, CCTV systems, gate and barrier operators, telephone entry systems, networking equipment, structured cabling, and audio/video systems.

The Lead Technician will direct daily field operations, maintain installation quality standards, ensure code compliance, and mentor junior technicians while helping develop future leaders within the organization.

Key ResponsibilitiesLeadership & Team Development

• Lead and supervise a two-person installation team.

• Assign daily tasks and ensure work is completed safely, efficiently, and according to company standards.

• Train and mentor Installation Technicians on installation procedures, troubleshooting techniques, safety practices, and industry best practices.

• Support the professional development of team members and prepare junior technicians for advancement into Lead Technician roles.

• Promote a positive, productive, and safety-focused work environment.

Installation & Technical Responsibilities

• Install, configure, test, troubleshoot, and commission:

  • Access Control Systems

  • CCTV / IP Video Surveillance Systems

  • Barrier Arm Operator Systems

  • Telephone Entry and Intercom Systems

  • Audio/Video Systems

  • Network Infrastructure Equipment

  • Structured Cabling and Low-Voltage Systems

• Perform system startup, testing, programming, and commissioning.

• Troubleshoot system and network issues during installation and project closeout.

• Perform light welding and fabrication for:

  • Magnetic lock installations

  • Strike boxes

  • Mounting pedestals

  • Custom brackets

  • Bollards

  • Equipment supports

  • Related infrastructure components

• Read and interpret blueprints, wiring diagrams, riser diagrams, shop drawings, and technical specifications.

• Coordinate with project managers, service personnel, customers, contractors, and vendors to ensure successful project completion.

Documentation & Equipment Management

• Maintain accurate project documentation, installation records, and as-built information.

• Ensure company vehicles, tools, and equipment are properly maintained and secured.

• Track materials, project progress, and field changes as required.

Required Qualifications

• Minimum 2 years of experience leading installation crews within the low-voltage, security, gate automation, access control, or technology integration industries.

• Proven experience installing and troubleshooting:

  • Access Control Systems

  • CCTV / IP Camera Systems

  • Telephone Entry Systems

  • Barrier Arm Operator Systems

  • Audio/Video Systems

  • Network Equipment and Structured Cabling

• Strong understanding of low-voltage wiring practices and electrical fundamentals.

• Working knowledge of:

  • AC/DC theory

  • Relays and control circuits

  • Power supplies

  • Electronic troubleshooting techniques

• Networking knowledge including:

  • IP Addressing

  • Subnetting

  • Router Configuration

  • Managed Switches

  • LAN/WAN Connectivity

• Ability to read and interpret blueprints, wiring diagrams, and technical documentation.

• Experience using digital multimeters and electronic diagnostic equipment.

• Strong leadership, communication, and organizational skills.

• Ability to train, mentor, and develop less-experienced technicians.

• High School Diploma or GED required.

• Valid California Driver's License with a clean driving record.

Codes, Standards & Compliance

Candidates should possess a working knowledge of:

• National Electrical Code (NEC)

• California Electrical Code (CEC)

• California Building Code (CBC)

• Local Municipal and County Requirements

• Authority Having Jurisdiction (AHJ) Requirements

• UL Standards related to access control and security systems

• Fire and Life Safety Regulations

• TIA/EIA Telecommunications and Structured Cabling Standards

Understanding of:

• Wire sizing and cable support requirements

• Conduit installation methods

• Grounding and bonding practices

• Circuit protection requirements

• Permit and inspection procedures

• Manufacturer installation standards

• Industry best practices for low-voltage and security system installations

Preferred Qualifications

• Technical trade school education or vocational training.

• Industry certifications such as:

  • CompTIA A+

  • Network+

  • Security+

  • Equivalent certifications

• MIG and/or Stick Welding experience.

• Light metal fabrication experience.

• Experience with:

  • License Plate Recognition (LPR) Systems

  • Visitor Management Systems

  • Parking Guidance Systems

  • Fiber Optic Cabling

  • Wireless Networking Systems

Physical Requirements

• Ability to climb ladders up to 24 feet while carrying tools and equipment.

• Ability to lift and carry up to 75 pounds.

• Ability to work indoors and outdoors in varying weather and environmental conditions.

• Ability to use hand tools, power tools, and electronic testing equipment.

• Ability to distinguish wire colors and perform detailed wiring tasks.

Work Environment

Projects are located throughout Southern California and may include:

• HOA Communities

• Multifamily Residential Properties

• Commercial Facilities

• Industrial Sites

• Active Construction Projects

• Guard Houses

• Telecommunications Rooms

• Outdoor Gate and Access Control Installations

Work environments may involve exposure to electrical systems, mechanical equipment, construction activities, vehicles, and changing weather conditions.

Benefits

• Medical Insurance

• Vision Insurance

• Life Insurance

• Supplemental Insurance Plans

• 401(k) Retirement Plan

• Paid Holidays

• Paid Vacation

• Ongoing Technical and Manufacturer Training

• Career Growth and Advancement Opportunities

Schedule

• Full-Time

• Monday through Friday

• Typical Start Time: 6:30 AM

• Overtime Available as Needed

Why Join Our Team?

This position offers the opportunity to lead challenging and rewarding technology integration projects while mentoring the next generation of technicians. If you enjoy hands-on technical work, leadership responsibilities, and working with advanced security, networking, and access control technologies, we encourage you to apply.