Manager, Operations (YPIE Nashville)

POSITION SUMMARY

The Manager, Operations leads all operational systems and logistics for YPIE Nashville. This role is responsible for ensuring that day‑to‑day program execution runs smoothly while also building and improving systems that enable scale and impact. Effective operational systems directly support strong student engagement and program outcomes. This role combines hands‑on execution with strategic ownership, and is ideal for someone who thrives in a fast‑paced, entrepreneurial environment and enjoys building systems that drive results. In the first six months, the top priorities for this role are: Establish consistent, high‑quality daily operations of the College Zone Build and refine systems for attendance, communication, and program logistics Successfully execute key program events and milestones Identify and implement improvements to increase efficiency and student experience

RESPONSIBILITIES & RESULTS

College Zone Operations Oversee the daily operations of the YPIE College Zone, ensuring a structured, welcoming, and academically supportive environment. Inventory & Supplies: Coordinate ordering, stocking, and distribution of materials, including computers and devices. Daily Operations: Consistently execute daily operational routines, including opening and closing procedures. Student Engagement: Administer the Scholar Dollars reward system and manage the Swag Store. Facility Management: Maintain room usage schedules and ensure the upkeep of all supplies. Act as the primary point of contact for students, staff, and volunteers, facilitating smooth day‑to‑day operations and directing traffic. Operational Leadership & Systems Own and continuously improve operational systems across YPIE Nashville. Design and implement processes for student tracking (attendance, enrollment, participation) and communication systems (notifications, reminders, follow‑ups). Monitor effectiveness of systems and make data‑informed improvements. Ensure operational readiness for program growth and expansion. Program Logistics & Execution Oversee program logistics across school‑day and after‑school programming. Ensure accurate tracking of student attendance, participation, and records. Support the recruitment process for a new cohort of YPIE students each year. Manage and track all assets and devices. Manage student accommodations. Oversee emergency response plan. Coordinate volunteer and student tutor logistics. Events & Program Delivery Lead planning and execution of key events: student orientations, inductions, showcases, college visits and trips, FAFSA and college application events, competitions, and special programs. Own event logistics end‑to‑end (planning, coordination, execution, follow‑up). Ensure strong student participation and smooth execution. Capture photos of special events and student highlights and help with external communications. Volunteer & External Partner Coordination Coordinate logistics with partners (e.g., Meharry Medical College, transportation providers). Support communication and coordination with volunteers, including essay coaches, tutors, and science research mentors.

VALUES

YPIE team members expect more, holding ourselves and our students to high expectations and demonstrating fierce accountability in all that we do. We pursue relentlessly, doing whatever it takes to achieve our goals with integrity, while sweating the details and never compromising on quality. We are always learning, approaching our work with curiosity and a growth mindset, continuously seeking feedback and opportunities to improve. We drive results that matter, staying focused on impact, purpose, and measurable outcomes that create meaningful change for our students and community. We draw on collective strength, building strong relationships rooted in trust, and collaborating with partners and teammates to advance shared goals.

CANDIDATE QUALIFICATIONS

To be eligible for consideration, applicants should have: Education and Experience: 3–5+ years of experience in operations, program management, or logistics. Skills and Knowledge: Demonstrated attention to detail; proven organizational and program tracking skills; experience with Google platform and comfortable with technology. Personal Attributes: Ability to roll with the punches; flexibility to work some evening and weekend hours; a car and willingness to travel to program site(s). The most competitive applicants will possess: 3–5+ years building operational systems and evaluating effectiveness; ability to see the big picture and sweat the small stuff at the same time; ability to create good systems and willingness to execute existing systems/processes; Spanish fluency; outcomes‑focused orientation. You are likely to be successful in this role if: You enjoy solving challenging problems with students, helping them reach measurable outcomes; you thrive in a fast‑paced, entrepreneurial environment where you manage your own time to support each student; you are hungry for collaboration with team members and external partners.

JOB DETAILS

Location(s): In‑person across multiple program sites in Nashville, TN Hours: Full‑time, 12 months Salary Range: $60,000 - $72,000 depending on qualifications, expertise, experience Reporting to: Senior Director, YPIE Nashville PTO: 1 week around New Year, 1 week at end of school year, Summer Fridays, plus accrued vacation, personal, and sick time Start Date: July 1, 2026 (flexible) Benefits: YPIE offers a competitive compensation and benefits package commensurate with experience. Benefits include: Health, dental, and vision insurance Retirement plan with matching contributions Flexible Spending Account Life insurance Partial cell phone reimbursement Personalized staff learning opportunities #J-18808-Ljbffr Yonkers Partners in Education