Desktop Support Technician I
AA2IT
Comptia A+ Technician
Location: 325 Foxborough Blvd, Foxborough MA
Contract to hire, the conversion rate will be $23-25 depending on experience.
Top skills: Comptia A+, Deskside Support, and Customer Service, M-F 8AM-5PM EST. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3+ years.
This will be supporting an office and you will be on your feet, and walking a lot. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Escalates problems and issues to a higher level of support if unable to resolve.
Represents us in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.
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