Residential Plumber (Licensed CT P-1/P-2)

Job Description

Job Description

You’re not just looking for another plumbing job.

You’re looking for a place where your license matters, your skill is respected, your personal time is protected, and your paycheck actually reflects the value you bring.

At Service Stars, we’re a family-owned home service company serving Fairfield County and the Danbury area. We do premium residential plumbing, HVAC, and electrical work — and we are building a team of people who want to be proud of the truck they drive, the work they install, and the company name on their shirt.

We are looking for an active Connecticut P-1 or P-2 Licensed Plumber who wants to be part of something better.

Not corporate. Not private equity. Not a revolving door. Not a company that burns people out and calls it “opportunity.”

We Believe in Three Wins:

• The employee wins first. You should love where you work. You should be paid well. You should have time for yourself and your family. You should be treated like a professional, not a quota-filler.
• The client wins next. When our team is taken care of, our clients get better service, cleaner work, better communication, and real solutions.
• The company wins last. If our people win and our clients win, the business will take care of itself. That’s how our team runs.

-- What We Offer --

• Top Pay for Top Plumbers  
  $35 - $55/hour base rate + strong performance commissions.
  We pay strong because we expect strong. The starting rate is heavily influenced by your experience. If you’re licensed, skilled, clean, professional, and know how to take care of customers, your earning potential is uncapped here.
• Premium Health Insurance Support
  Full coverage peace of mind. We pay 50% of the health insurance premiums for your whole family—not just the employee.
• 401(k) with a 4% Match
  We want people who are building a future, not just punching a clock.
• Best Work-Life Balance in the Industry
  Our schedule respects your life. You take part in a fair on-call rotation, but there are no revolving door shifts. Your time off is protected. Great plumbers should not have to sacrifice their family, health, or sanity to make a great living.
• Real Career Path for Growth
  You don't get capped out here. Move into a lead plumber, field supervisor, or management role as we keep expanding the right way.
• Family-Owned Culture
  No boardroom nonsense. No private equity playbook. No treating people like equipment or an employee number. You’ll know the owners, you’ll know the team, and you’ll be part of the direction we’re going.
• Premium Quality Work
  We are not the cheapest company in town, and we do not want to be. We sell value. We do the job right. We protect the client’s home and stand behind our work. We expect clean installs, strong communication, and craftsmanship that makes people say, “That’s why we called Service Stars.”

-- Our Core Values --

We hire, train, promote, and make decisions around our core values:

• Show Up: Be reliable. Be present. Be ready. Your team and your clients should be able to count on you.
• Take Action: Don’t wait for someone else to fix the problem. Step up, solve it, own it.
• All In: No half-effort. No “not my job.” We win together, and we bring real effort every day.
• Raise the Standard: Good enough is not good enough. We want pros who care about doing clean, safe, high-quality work.
• Stronger Together: No lone wolves. No drama. No tearing the team down. We help each other get better.

-- What We’re Looking For --

We are looking for a Residential Plumbing Service Technician who:

• Holds an active Connecticut P-1 or P-2 license (Required)
• Has solid, hands-on experience in residential plumbing service, repair, and installations
• Possesses strong troubleshooting skills and the confidence to educate homeowners, presenting honest options that earn you excellent commissions without selling them junk they don't need
• Takes pride in clean, professional craftsmanship and respects clients' homes
• Communicates clearly and honestly with homeowners
• Wants a long-term home with a shop that invests in your future, not just another job

What You’ll Be Doing:

• Correctly diagnosing, repairing, and installing residential plumbing systems (water heaters, fixtures, drain/waste/vent lines, water filtration, and piping).
• Delivering honest, solution-based recommendations—keeping the customer happy, not corporate bean counters.
• Ensuring our clients' home plumbing systems are running safely, reliably, and up to code.
• Presenting repair and replacement options clearly to homeowners.
• Helping build a premium plumbing department inside a growing, established family-owned company.

-- Who This Job Is Perfect For --

This is a great fit if you are tired of:

• Being underpaid or forced into high-pressure corporate sales scripts
• Endless micromanagement and zero appreciation from corporate buyers
• Working for companies that use cheap materials and do sloppy work
• Having no real career path or watching your earnings cap out
• Missing too much family time because of a brutal schedule
• Watching the company win while the employees lose

This is for someone who wants to be trusted to run their calls using their own trade knowledge and judgment—no backseat driving from the office. It’s for a plumber who wants to win, but win the right way.

-- Who Should Not Apply? --

Do not apply if:

• You cut corners or use "good enough" as a standard
• You blame everyone else or bring drama to the shop
• You don’t care about the customer or the team
• You are just looking for a place to hide

-- Why Service Stars? --

Because we believe the best tradespeople deserve better.

• Better pay and commissions.
• Better culture.
• Better leadership.
• Better work-life balance.
• Better clients.
• Better standards.
• Better future.

If you’re a licensed plumber who is proud of your craft and wants to work somewhere that actually cares about its people, this is the move you’ve been waiting for.

-- Apply Today --

If you have an active CT P-1 or P-2 license and you’re ready for a better opportunity with a family-owned company that puts employees first, apply today.

Come see what it feels like to work for a company where the first win is you.