Food Runner

Job Description

Job Description

Location: Burma Superstar Oakland

Position:  Food Runner

Salary: $17.34 + Tips (Hourly)

Calling all foodies, the passionate, the inspired!

At Burma Food Group, we are more than just a company - we are a family of passionate individuals who believe that food is a celebration, a source of discovery, and a way to connect with culture. From our first restaurant, Burma Superstar, we`v grown into a thriving family of restaurants (Burma Love and Burma Bites), a retail line, and a non-profit organization - and this is just the beginning. 

Together we are on a mission to bridge cultures through food, and we want YOU to join us on our mission! 

Be a part of our story, what do you say? 

Position Summary: 

This role is more than a Food Runner , it is the opportunity to be a part of a team that brings people together through food, culture, and shared experience. At Alisio`s, every dish tells a story and you play an important role in delivering that experience to our guests. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. 

As a FOOD RUNNER , you will help ensure a smooth and seamless service, delivering dishes with care and supporting the team in creating a positive and memorable dining experience for every guests. 

Job Responsibilities: 

• Deliver food to guests quickly, efficiently and accurately
• Warmly greet and engage with guests
• Obtain and maintain a working knowledge of all food menus, dishes, ingredients, substitutions, and allergens to properly educate guests
• Attentively scan the dining room for customer needs, empty server ware, refills
• Provide excellent customer service to guests, ensuring guests are enjoying their meals and have everything they need after delivery of food
• Take initiative to correct any issues that may arise with a positive attitude
• Keep food running station clean and organized at all ties
• Safely and neatly package leftovers and to-go items
• Promote an atmosphere of teamwork by assisting front of house team members including servers, bussers, hosts and bartenders
• Efficiently communicate food orders to back of house, paying close attention to priorities and special requests (e.g food allergies)
• Perform calmly and effectively in a fast-paced environment
• Assist with routine cleaning responsibilities
• Comply with health and safety codes

Qualifications: 

• Team player with a positive attitude
• Strong customer service skills
• Strong attention to detail
• Excellent communication skills
• Positive interpersonal skills
• Service experience in a fast-paced environment
• Working knowledge of spirits, wine and food
• Awareness of basic safety and sanitation policies
• Able to acquire a California Food Handlers license, Sexual Harassment and Alcoholic Beverage (ABC) certifications (before or within 2 weeks of hiring)

A few reasons why you’ll love your job: 

• Opportunity to be a part of a growing passionate company and team
• Unique opportunity to bridge cultures through food
• Benefits: Medical, Dental, Vision, 401K
• Family meals provided

Equal Employment Opportunities (EEO): 

Alisio`s provides employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, nation origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Alisio`s complies with applicable state and local governing nondiscrimination in employment in every location in which the company operates.