Transportation Assistant

Job Title

Duties to include but are not limited to:

• Utilizes various software applications
• Post and reconcile time cards
• Determine veteran Beneficiary Travel eligibility according to national and local rules, and regulations
• Assists veterans with financial hardship waiver applications
• Process travel reimbursement claims
• Reviews clinical requests for transportation at VA expense
• Arranges complex transport for patients, adhering to provider specifications
• Coordinates patient transfers with other VA facilities
• Annotates travel arrangements in patient record
• Assists patient, their representatives, and staff with questions related to transportation, and transportation benefits
• Arranges and coordinates inter-facility transfers
• Arranges and coordinates taxi, wheelchair van, ambulance, air ambulance, train, and other transportation
• Manages Patient Funds program
• Prepares and completes all forms associated with patient funds withdrawal and deposit
• Complete Patient Fund disbursement and balance requests
• Oversees and completes the Patient Funds monthly reconciliation
• Maintains control of all Patient Funds folders, correspondence, invoices, and supporting documents
• Informs patients and/or next of kin of remaining Patient Funds balances
• Demonstrate compliance with applicable laws, regulations and industry standards
• Perform work independently in conformance with all directives, regulations, and VA policies
• Contribute and assist in attaining business office goals
• Handles conflicts and problems with internal and external customers appropriately
• Exercise patience, and promote a congenial atmosphere
• Willingly, and actively assist team members, staff, veterans, and others
• Collect, organize, track and count all beneficiary travel reimbursement forms
• Ordering office supplies
• Budget tracking, researching items, and contacting vendors

Promotion Potential: The selectee may be promoted to the full performance level GS-06 without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:30am- 4:30pm

Virtual: This is not a virtual position.

Position Description/PD#: 41281A, 41280A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized