Bilingual Onsite Supervisor

Proman Staffing is a member of the Proman global family of companies, and a leading provider of temporary staffing throughout the Southeast, Central South, Midwest, and Eastern United States. Proman Staffing has created a strong reputation providing industrial staffing services for a wide variety of businesses. Our success is our ability to incorporate top performance teams at our locations with a focus on the industrial sector of the market. We are a global company proud of our family culture of working as one team for our customer's advantage. About the Role The On-Site Supervisor will be responsible to provide excellent client satisfaction through the performance of Proman Staffing employees and to assure retention and growth of the current business. This position is completely responsible for the on-site operations directing the day to day service and management of Proman Staffing employees at a client site. Responsibilities Daily interface with the client to build a strong working relationship. Planning, assigning and directing work. Counseling. Addressing complaints and resolving problems. Maintaining accurate work records and performance reporting. Interviewing, hiring and training new workers. May have assistance from lead workers. Qualifications An On-Site Supervisor will have responsibilities like an On-Site Manager but will be either a less experienced individual or who will be assigned to a customer location overseeing fewer temporary employees. Required Skills Operations Management Provide consistent employee orientation using company standards that include safety and accident procedures and anti-harassment standards. Ensure compliance by maintaining proper employee records including payroll, scheduling, disciplinary and counseling, etc. Use of all available tools to maintain the operation of the account such as Avionte, Web Mail and applicable timekeeping systems. Enforce policies specific to the client and document important information for both the client and Proman. Control costs of the operation including overtime, unemployment, show up pay, PPE usage and worker's comp to ensure the financial success of the operation. May work with branch office to implement recruiting campaigns. Customer Management Ensure customer satisfaction through identifying and addressing their needs and requirements in a timely and thoughtful manner and providing appropriate follow-up. Ensure compliance with Proman Staffing safety guidelines with site inspections and monitoring of accidents. Assist customer as needed with any workforce concerns. Build and maintain a positive business relationship with customer through frequent and open communications with key contacts and branch management. May assist with resolving customer billing questions. Team Management Work in conjunction with Branch Manager to counsel and discipline employees as needed. Maintain required documentation for all performance management activities. Monitor and obtain signature approvals for all time tickets prior to payroll preparation. If required, enter accurate and timely payroll information in the Avionte system. Assure communication of all Proman Staffing and client work policies and assure compliance with same. Provide timely unemployment and accident reporting. Monitor worker's compensation costs and provide oversight of transitional duty assignments. #J-18808-Ljbffr PROMAN Staffing USA