CSC Assistant Manager

Job Description

Job Description

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview:

The CSC Assistant Manager partners with the Commercial Service Center Manager to drive customer growth, sales performance, and overall profitability. This role supports the execution of sales strategies, management of profit margins, payroll, and controllable expenses, while helping lead the commercial team and oversee day-to-day operations.

Key responsibilities include, but are not limited to: conducting outbound sales calls, generating and cultivating leads, preparing quotes, processing orders, and supporting inventory management. The role also involves stocking merchandise, loading and unloading trucks, operating a forklift, assisting customers with product selection, coordinating and completing deliveries, maintaining facility standards, opening and closing the location, and ensuring full compliance with company policies, safety standards, and operational procedures.

Pay Range: $19.00 - $23.00 / Hourly 

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

• Achieve or exceed assigned sales budgets and performance goals
• Drive year-over-year growth in customer count and revenue
• Deliver exceptional customer service to commercial clients
• Generate at least 10 qualified sales leads per week
• Meet or exceed client retention targets
• Secure new business by opening a minimum of two new accounts per week
• Monitor inventory levels, conduct weekly spot counts, and maintain inventory accuracy
• Achieve APC (Average Purchase per Customer) goals through effective upselling and add-on sales
• Oversee facility maintenance, equipment repairs, safety programs, and DOT compliance

Qualifications:

• Valid driver’s license with a satisfactory driving record
• Minimum of 1 year of swimming pool industry experience or 2 years of strong sales experience
• At least 2 years of retail and/or operations experience
• Strong customer service and communication skills
• Proficient with computers and business software
• Prior management experience is a plus

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

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Equal Opportunity Employer
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