VP, Dental Industry & Partnerships

Role Summary/Purpose:

The Vice President, Dental Industry & Partnerships Leader is a pivotal role responsible for driving strategic growth across the dental ecosystem. Reporting to the SVP, GM - Independent Market & Expansion Leader, this leader will set and execute partnership strategies that accelerate market expansion, deepen industry relationships, and elevate the CareCredit/Synchrony brand within the dental community .

As a senior external ambassador, the VP will build trusted partnerships with the Associations, DSOs, strategic technology partners, key opinion leaders (KOLs), and other strategic partners, translating those relationships into high-impact programs, pilots, and measurable business outcomes. The role leads a team of dental professionals partnering cross-functionally across sales, product, marketing, credit, and operations to connect strategy to execution and deliver sustained growth and industry influence.

Essential Responsibilities:

• Lead a team managing strategic dental industry partnerships, associations, and Key Opinion Leaders (KOLs) to strengthen the CareCredit/Synchrony brand and drive revenue growth
• Develop and e xecute the dental strategic technology partnership strategy and further grow existing ISV partnership s ensuring market leadership in the dental space.
• Work with our partners and internal teams to identify expanded solution definitions and strategies for driving these solutions through the partner ecosystem.
• Provide partner account management to key relationships, build and nurture strategic relationships at the senior level
• Translate partnerships and industry insights into measurable business outcomes through programs and initiatives
• Set and execute aligned strategies in partnership with Business Development, Venture, Sales, Marketing, Product, and Operations
• Build business cases, track ROI, and ensure disciplined investment in strategic programs
• Collaborate with consultants and KOLs to develop and deliver high-impact educational content and programs
• Expand partnership with Dental Alliance, industry partners, and large groups to develop and execute strategic initiatives
• Position the organization as a trusted thought leader and partner in the dental space
• Communicate key industry opportunities and long-term implications to internal stakeholders and how they will impact the Dental industry and our business growth long-term.
• Partner with field and inside sales organization to provide dental industry education and strategies to ensure alignment on how sales approach and engage providers
• Provide oversight of dental industry strategy and execution in partnership with cross functional leaders
• Own monthly operational and portfolio updates for cross-functional dental stakeholders
• Oversee special projects, pilots, and product updates (e.g., disputes, NATU) while coaching and developing a high-performing, accountable team
• Establish clear priorities, performance expectations, fostering a culture of accountability, collaboration, and continuous improvement
• Align team priorities with enterprise goals and strategic outcomes
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree required ; advanced degree (MBA, DDS/DMD, or equivalent) preferred
• 5 + years in dental/healthcare (or related), operations management, including partnership development, strategic alliances, and industry engagement
• 6+ years in financial services client management/sales, including people leadership
• Proven ability to deliver executive-level communications to senior leaders and/or key external partners (5+ years)
• Strong commercial and operational leadership: contract negotiation/deal structuring, cross-functional program execution, and P&L/influence driving measurable outcomes
• Ability to travel up to 50% including overnight and some weekend travel

Desired Characteristics:

• Deep knowledge of the dental/healthcare ecosystem (providers, DSOs, associations, education networks, and specialties)
• Strong understanding of consumer lending/financing products
• Ability to navigate the dental technology landscape and anticipate trends.
• Executive presence and influence with internal leaders and external healthcare stakeholders; credible and trusted in the industry
• Strategic, commercially minded leader who translates vision and relationships into measurable growth
• Exceptional relationship builder and communicator/storyteller who simplifies complexity and inspires action
• Proven ability to lead cross-functionally with dispersed/remote sales teams; effective working independently
• Results-driven, entrepreneurial mindset with a bias for action and accountability; passion for advancing dental outcomes
• Skilled communicator and storyteller, able to simplify complex ideas and inspire action

Grade/Level: 14

The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working :

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at View phone number on click.appcast.io. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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