Sr. Dispatcher

Sr. Dispatcher

Anchorage, AK

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.


What Sets Us Apart:

Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role:

Work Model: OnSite


Work Schedule: Monday - Friday 8:00 am - 5:00 pm

Travel Requirements: No

Supervisory Responsibilities: No


Reports to: Dispatch Supervisor

Summary / Primary Role:

The position of Sr. Dispatcher will have primary responsibility to direct and coordinate the pickup and delivery of local/regional shipments and freight.


What You'll Do:

• Provide exceptional customer service to internal and external customers while supporting daily trucking and warehouse operations
• Coordinate and dispatch pickups and deliveries between customers, ports, rail terminals, warehouses, and other facilities
• Monitor driver's Hours of Service compliance and ensure adherence to FMCSA regulations
• Track container availability, terminal appointments, shipment status, and operational issues using internal systems and industry platforms
• Communicate shipment updates, delays, and service issues to customers and internal teams in a timely manner
• Prepare and distribute daily dispatch reports outlining container status and priority actions
• Coordinate with warehouse, transportation, customs brokerage, and international teams to support production and shipment planning
• Ensure shipments are properly documented, updated, and maintained accurately in company systems
• Assist with drayage rate quotes, permit coordination, and dispatch documentation processes
• Maintain confidentiality and comply with company security and C-TPAT procedures
• Perform additional duties and special projects as assigned

What You Bring:

• High school diploma or equivalent.

• Keyboarding proficiency using both hands and all fingers accurately.

• Minimum two years' experience dispatching in a truck/intermodal environment.

• Must have working proficiency of Customs and Border Protection, Federal Motor Carrier Safety Administration, and State of Alaska regulations as they pertain to dispatching and carrier compliance.

• Must be customer service focused.

• Proficient in the use of computer programs such as Word, Excel, Outlook.

• Good working competency with chassis provider websites, terminal websites, ocean carrier websites, eModal, and/or UIIA is preferred.

• Excellent organizational skills for prioritizing workloads and maintaining proper documentation.

• Must be able to work independently.

• Requires a high level of attention to detail and data entry accuracy.

• Must support teamwork by participating, cooperating, and communicating with co-workers, Independent Contractors, drivers, customers, and terminal/outside warehouse personnel.

• Must be able to effectively communicate with customers and co-workers by providing accurate, courteous, and timely responses to questions or concerns.

Compensation & Schedule Details:

Schedule: Monday - Friday 8 am - 5 pm (subject to change based on operation's needs)

Bonus Eligible: No

Commission Eligible: No

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Benefits:

We offer a comprehensive and competitive compensation and benefits package, including:
• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.


Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Visit us at:

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.