Clerical Assistant

Salary $36,831.00 - $54,162.00 Annually Location Lebanon County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-55859-00102 Department Department of Health Division HL Southcentral Dstr Opening Date 08/06/2026 Closing Date 8/20/2026 11:59 PM Eastern Job Code 00102 Position Number 00100554 Union AFSCME Bargaining Unit A1 Pay Group ST03 Bureau / Division Code 00077154 Bureau / Division Bureau of Community Health Systems - Southcentral District Worksite Address 9 N. 9th Street City Lebanon, Pennsylvania Zip Code 17046 Contact Name Chasity Rynard Contact Email THE POSITION Join the Department of Health as a Clerical Assistant 2 and help support vital public health services across the Commonwealth. This role offers the chance to assist community programs and strengthen statewide health initiatives. Your work will help residents access important resources and information. Become part of a team that strives to improve the well-being of Pennsylvanians. DESCRIPTION OF WORK This role provides essential clerical and customer support that helps the Southcentral District Office carry out its public health mission. As a Clerical Assistant 2, you will perform the following duties: Call Handling: Answer calls, provide information, and direct inquiries using Department of Health procedures Clerical Support: Support staff during clinics, investigations, and community health events Record Maintenance: Maintain literature collections, bulletin boards, and health center materials Data Entry: Enter records into PIERS and prepare clinic activity reports with accuracy Supply Management: Coordinate inventory and order supplies to keep clinic operations running Emergency Response: Assist with essential functions or emergency duties during public health events Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full time employment, 37.5 hours per week. Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will no t be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.