Accounts Payable Supervisor

Job Description

Job Description

Overview

Shearer’s Foods, founded in 1974 and headquartered in Massillon, OH, is a leading manufacturer of salty snacks, cookies, and crackers. Specializing in private label and co-manufacturing, Shearer’s is the largest supplier of private brand salty snacks and second-largest supplier of private brand cookies and crackers.

With a strong focus on innovation, service, quality, and sustainability, Shearer’s has been awarded the food industry’s highest award for environmental sustainability, as well as multiple Supplier of the Year awards.

Operating 16 locations across North America and employing more than 5000 team members, Shearer’s is driven by its core values of People, Grow, Impact and Win. The company mission is to deliver exceptional products and services that make snacking a time to celebrate for our customers, colleagues, and community.

At Shearer’s Foods, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experience, and perspective are valuable—and we want to empower you to make your mark here with us. 

Responsibilities

ACCOUNTS PAYABLE SUPERVISOR

Massillon, OH (Hybrid Schedule)

The Accounts Payable Supervisor oversees daily accounts payable operations and directly supervises the AP team, including Specialists, Analysts, and Leads. This role is responsible for workload management, staff development, performance oversight, and ensuring accurate, timely, and compliant AP processing. The Supervisor partners with the Accounts Payable Manager to execute departmental objectives, maintain strong internal controls, and drive operational effectiveness.

Your seat at the table:

Team Leadership & Supervision

• Directly supervise Accounts Payable team members, providing coaching, guidance, and performance feedback.

• Assign and balance workloads to ensure deadlines and service-level expectations are met.

• Support hiring, onboarding, training, and ongoing development of team members.

• Conduct performance reviews and support corrective action processes as needed.

• Promote collaboration, cross-training, and knowledge sharing within the team.

Operational Oversight

• Oversee daily AP activities, including invoice processing, payment execution, accruals, reconciliations, and intercompany transactions.

• Monitor processing queues, backlog, and exception volumes to ensure timely resolution.

• Serve as an escalation point for complex operational or staffing issues not resolved by the AP Lead.

• Ensure appropriate coverage is maintained to support business continuity.

Systems, Controls & Compliance

• Ensure adherence to internal controls, audit requirements, and company policies.

• Partner with the AP Lead to support system administration, issue resolution, and testing of enhancements related to Invoice Capture, APAY, and ERP systems.

• Review metrics, reports, and trends to assess performance and identify risk areas.

Cross-Functional Collaboration

• Partner with Finance, Procurement, Receiving, Transportation, Treasury, IT, and Master Data Management (MDM) teams to resolve AP-related issues.

• Support vendor relationship management and high-impact issue resolution when escalated.

• Assist the Accounts Payable Manager with audit responses, reporting requests, and special initiatives.

Process Improvement & Strategy Support

• Identify process gaps, efficiency opportunities, and control risks; recommend and implement improvements.

• Support documentation of standard operating procedures and best practices.

• Assist in defining team goals, metrics, and performance standards aligned with department objectives.

Role Coverage & Team Expectations

The Accounts Payable Supervisor is responsible for ensuring consistent execution of AP processes while promoting cross-training, flexibility, and coverage across the team. This role balances hands-on operational support with supervisory responsibilities to maintain efficiency, accuracy, and team engagement.

Qualifications

What you bring to the table:

• • Bachelor’s degree in Accounting, Finance, Business, or a related field required (or equivalent combination of education and relevant experience).

  • 7+ years of progressive accounts payable experience in a high-volume environment.

  • Prior experience leading or supervising accounts payable teams strongly preferred.

  • Strong understanding of end-to-end AP processes, including invoice processing, payments, accruals, reconciliations, and intercompany transactions.

  • Experience working with ERP systems, Invoice Capture, AP automation tools, and payment platforms.

  • Demonstrated ability to coach employees, manage performance, and resolve escalated issues.

  • Strong organizational, analytical, and communication skills.

  • Ability to manage multiple priorities and adapt to evolving business needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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