Area Property Manager

Description

Elevate Your Property Management Career with Velair!

Area Property Manager - Tax Credit (LIHTC) Multi-Family

Velair Property Management is seeking a highly motivated, experienced Area Property Manager to oversee a portfolio of properties within an assigned Area of Responsibility (AOR). This role is responsible for driving operational excellence, leading and mentoring on-site teams, and ensuring strong financial and compliance performance across multiple communities.

The Area Property Manager serves as a key leader within the organization, partnering closely with Property Managers and leadership to optimize occupancy, financial results, and resident satisfaction while upholding Velair's standards and values.

Schedule: Monday - Friday, 8:00 AM - 4:30 PM, with occasional work outside of standard business hours as required by business needs

Employee Benefits

• Paid Time Off: 15 days of PTO, 9 paid holidays, and 2 floating holidays
• Retirement & Insurance: 401(k) with company matching, medical, dental, vision, life, and disability insurance
• Additional Benefits: Supplemental compensation opportunities, referral bonuses, professional development programs, and career advancement support
• Annual Clothing Allowance: $200 per year to be used at the Velair Clothing Store during the designated shopping period
• Cell Phone Reimbursement: Velair provides associates $60 per month for the business use of their smartphone

Essential Duties and Key Responsibilities

• Supervise, mentor, and support team members within assigned portfolio to ensure strong operational performance and team development
• Drive financial performance through budget management, rent collection, and expense control
• Implement marketing and leasing strategies to maximize occupancy and minimize vacancy loss
• Conduct regular property inspections to ensure curb appeal, safety, and compliance standards are met
• Ensure compliance with Fair Housing laws and all applicable federal, state, and local regulations
• Oversee accuracy of property data and reporting within systems such as Yardi, Rent Café, and more
• Lead onboarding, training, and ongoing development of on-site team members within assigned portfolio
• Monitor work order completion and maintenance performance to ensure timely service delivery
• Address escalated resident concerns and operational challenges with professionalism and urgency
• Conduct regular performance check-ins and meetings with team members in assigned portfolio to review KPIs and goals
• Act as a point of contact for emergency situations and ensure timely and effective resolution
• Perform other duties as assigned

Requirements

Education & Certifications

• Required: High school diploma or equivalent
• Preferred: Two- or four-year degree in business, real estate, or a related field
• Certifications: ARM, COS, TCS, RAM, Licensed Real Estate Agent, or similar credentials required, or ability to obtain within six (6) months of employment

Professional Experience

• Minimum three (3) years of property management experience required, or one (1) year as a successful Senior Property Manager at Velair
• Proven experience managing multi-site portfolios and leading property management teams

Required Knowledge, Skills & Abilities

• Strong expertise in LIHTC, HOME, and affordable housing programs
• Experience with Yardi, Rent Café, and related property management systems
• Ability to analyze financial performance, manage budgets, and optimize operating income
• Strong leadership skills with the ability to coach, mentor, and develop team members
• Excellent problem-solving and decision-making abilities
• Strong written and verbal communication skills in English
• Ability to foster a professional, welcoming environment for residents and staff

Additional Requirements

• Valid driver's license and auto insurance with the ability to travel between properties
• Ability to support multiple sites and respond to operational needs as required
• Personal cell phone required for business use (monthly reimbursement provided)
• Commitment to professional growth through Velair-supported training and development

Physical Requirements

• Ability to lift up to 30 pounds
• Ability to conduct regular property inspections, including walking stairs
• Primarily indoor work with occasional outdoor responsibilities as needed