Warehouse & Transportation Manager

At Ontex, we are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values – Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products. As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone. As we continue being 'Here for you’, we’re looking for a Warehouse & Transportation Manager to join our Supply Chain, Planning, Logistics team. Why does this job exist at Ontex? The Warehouse & Transportation Manager is responsible for planning, coordinating, and executing all inbound and outbound logistics activities for a high-volume Baby Diaper manufacturing plant. This role ensures uninterrupted flow of raw materials into the facility, efficient internal material movement, and timely shipment of finished goods to customers and distribution centers. They partner closely with Production, Procurement, Quality, and Customer Service to ensure high levels of service and cost efficiency to support plant performance, cost control, service levels, and safety. What am I expected to deliver, and what are my main tasks? Inbound Logistics & Raw Material Flow Manage receipt, storage, and movement of raw materials (e.g., fluff pulp, SAP, nonwovens, films, packaging materials). Coordinate inbound transportation, carrier scheduling, dock utilization, and yard management. Ensure accurate receiving, inspection coordination with Quality, and system transactions (ERP/WMS). Maintain appropriate inventory levels to support production schedules while minimizing excess and obsolescence. Internal Material Handling Design and manage efficient material flow from receiving through production lines and to finished goods storage. Optimize layout, staging, and material handling processes to support high-speed diaper production lines. Partner with Production to ensure materials are available at point of use, on time and in full. Manage material handling equipment (forklifts, pallet jacks, conveyors) and associated safety programs. Outbound Logistics & Distribution Oversee finished goods warehousing, order picking, staging, and shipping. Coordinate outbound transportation to customers, DCs, and third-party warehouses. Ensure on-time, in-full (OTIF) performance and compliance with customer routing guides. Resolve shipment issues, shortages, damages, and claims. Inventory & Systems Management Maintain inventory accuracy through cycle counting, reconciliation, and root-cause analysis. Ensure proper use and integrity of ERP/WMS systems for inventory, shipping, and reporting. Develop and monitor KPIs such as inventory turns, dock-to-stock time, freight cost per unit, and service levels. Team Leadership & Safety Lead, coach, and develop logistics, warehouse, and material handling staff. Establish clear expectations, training plans, and performance management processes. Ensure compliance with OSHA, DOT, plant safety standards, and company policies. Promote a culture of safety, accountability, and continuous improvement. Continuous Improvement & Cost Control Drive Lean, 5S, and continuous improvement initiatives across logistics operations. Identify opportunities to reduce freight, handling, and storage costs while improving service. Support capital projects related to warehouse layout, automation, and material flow. Collaborate on demand planning, production planning, and S&OP activities as required. Inventory Management Supervise the entry and exit of requested orders. Manage purchase orders and product invoicing. Oversee product dispatches in coordination with the Warehouse Manager. Establish and maintain maximum and minimum inventory levels. Review weekly physical inventory movement reports. Analyze monthly product shortages and surpluses. Ensure compliance with FIFO (First In, First Out) to minimize waste due to expiration. Oversee the department’s day-to-day operations and ensure process accuracy. Logistics Operations Develop and implement the company’s annual hiring plan for logistics personnel. Coordinate logistics functions across various departments. Optimize inventory provisioning and distribution policies. Organize and plan order preparation and distribution activities. Lead, manage, and supervise logistics staff. Design and execute cost-reduction strategies based on value chain analysis. Distribution Management Define and manage the company’s distribution plan. Establish delivery routes according to delivery zones. Determine emergency (“pop-up”) order distribution routes. Handle customer complaints or feedback personally and promptly. Monitor daily warehouse inventories. Supervise and control the use of distribution assets (trucks, carts, etc.). Coordinate with the Purchasing and Finance departments on acquisition of new distribution assets. Physical & Work Environment Manufacturing and warehouse environment with frequent floor presence. Ability to walk, stand, and work in a fast-paced production setting. Occasional extended hours to support production schedules and peak shipping periods. Job Complexity and Challenges Achieving results aligned with company-wide strategic objectives. Driving operational efficiency and cost optimization. Managing multiple warehouse sites under the CDS structure. Performance Indicators OTIF (On-Time In-Full) Service Level: ≥ 98.5% Inventory Accuracy: ≥ 98.8% Contribution: Supports company savings and efficiency initiatives. Degree of Autonomy Level 3 – Largely Independent Acts and makes decisions independently with regular communication to the supervisor; consults on specific issues or far-reaching decisions. Competencies Business Acumen: Understand the business unit's financial health, goals, and competitive landscape. Change Agent: Drive organizational change and culture initiatives. Coaching: Develop and coach managers and supervisors on leadership and people management What do I need to be successful in this job? Required Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or related field. 5+ years of logistics, warehouse, or supply chain experience in a manufacturing environment. Prior experience managing inbound and outbound logistics in a high-volume production facility. Demonstrated leadership experience supervising hourly teams. Working knowledge of ERP/WMS systems and inventory control practices. Strong understanding of safety, material handling, and transportation compliance. Preferred Experience in consumer products, hygiene products, paper, nonwovens, or fast-moving consumer goods (FMCG). Experience supporting continuous, high-speed manufacturing lines. Lean / Six Sigma certification or demonstrated continuous improvement experience.\ Strong analytical, organizational, and project management skills. Strong leadership and team management skills. Excellent organizational and planning abilities. Methodical, analytical, and detail-oriented. Flexible and adaptable to dynamic environments. Effective under pressure; sound decision-making skills. Clear and persuasive communicator. Technical Knowledge Proficiency in English. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Knowledge of FIFO system. Experience with SAP ERP, TRESS, and HACCP systems. Understanding of ISO 9001, ISO 14001, and CTPAT standards. Experience in defining and monitoring KPIs. Key Competencies End-to-End Supply Chain Thinking Operational Execution & Problem Solving Team Leadership & Development Cost Management & Analytics Cross-Functional Collaboration Safety & Compliance Focus If you're passionate about the role and believe you would be a great fit, we'd love to hear from you. We welcome candidates from all backgrounds to apply, ensuring a fair and transparent selection process. Should you have any questions, feel free to contact our HR department at View email address on click.appcast.io. Here for you. ontex.com #J-18808-Ljbffr Ontex