IT Team Manager (DevOps) (m/f/x)

IT Manager

As IT Manager, you will define and architect the deployment, automation, and management of our cloud applications portfolio and infrastructure. The DevOps team works closely with platform engineering teams, infrastructure architects, product owners, and stakeholders to establish and maintain efficient CI/CD pipelines, deployments. Supports the DevOps team with scripting and automating all environments, software deployments, and its supporting infrastructure.

Roles and Responsibilities

• Lead a global team of fifteen DevOps engineers distributed over different geographies towards the success of different initiatives.
• Develop and implement the DevOps and DevSecOps strategies, aligning it with the company's goals and objectives.
• Establish and maintain best practices for infrastructure automation, continuous integration and deployment (CI/CD), monitoring, and release management.
• Implement a Community of Practices (CoP), evangelizing the best practices in different DevOps topics, such as deployment methods, branching strategies, etc.
• Drive automation initiatives to streamline operational tasks, including infrastructure provisioning, release notes, configuration management, and deployment processes.
• Implement and ensure DevOps metrics are met.
• Implement strategy to reduce technical backlog.
• Ensure DevOps guidelines are up-to-date.
• Stay up to date with industry trends, emerging technologies, and best practices related to DevOps, CI/CD, and infrastructure automation. Proactively propose and implement innovative solutions to optimize software delivery and deployment.
• Participate in recruitment of IT support personnel.
• Compliance with regulatory requirements, Security policies, and SOX related activities
• Schedule personnel job duties to provide the necessary coverage.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Provide regular updates to appropriate managers.
• Assure that procedures and work instructions are efficient and not redundant.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
• Confer with reporting manager on complex or unusual situations.
• Ensure 100% adherence to all company policies and procedures (i.e., Security, Health, Safety, and Quality).
• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to PPG or customer-specific.
• Ability to work effectively under pressure with changing priorities and deadlines.
• Understand and embrace the business and IT strategic direction.
• Understand business processes and business tools in the current environment.
• Project management as required.
• Organize 24 / 7 support with the team.
• May perform other duties and responsibilities as assigned.

Education and Experience Requirements

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
• Minimum of 2+ years of experience as a Developer and/or DevOps engineer.
• Strong experience and proficiency with DevOps tooling - containers, scripting, source control, and workflows using Docker, Kubernetes, Terraform, Git, Azure DevOps.
• Strong experience and proficiency creating, enhancing, and maintaining CI/CD processes and tools in Azure Pipelines.
• Experience driving change across organizations as it pertains to the culture of DevOps.
• Strong understanding of monitoring and logging management (e.g., App Insights, Prometheus, Grafana).
• Strong experience in software development methodologies including Agile, Waterfall
• Demonstrated leadership experience.
• Project management experience.
• Interpersonal skills in working with the management and technical teams in a "self-starter" role.
• Excellent written and verbal communication skills.
• Strong attention to the detail.

Advantage

• Agile project experience.
• ITIL experience.
• Experience with working in a well-established DevOps environment
• DevOps certifications (e.g., AWS DevOps Engineer Professional, Microsoft DevOps Engineer Expert)
• Facilitating road-mapping workshops
• Familiarity with custom software development toolset