Field Staff Auto Appraiser

Overview By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Staff Auto Appraiser Staff Field Auto Appraiser: Open to Atlanta, Philadelphia, Buffalo, Houston, West TX, Denver Location: Buffalo NY; Albany, NY; NM; Denver, CO; Austin, TX; Odessa/ Midland, TX; Pittsburgh, PA; Atlanta, GA, Philadelphia, PA; Detroit, MI, Chicago IL. Houston, TX; Responsibilities Set appointments same day, inspect within 24 hours and write estimate car side. Depending on location, appraiser is expected to write 6 to 10 estimates per day. Ensure proper vehicle teardown. Determine repair time allotments and required labor operations. Make accurate repair/replace decisions. Assess and apply pre-existing damage, complete accurate total loss evaluations. Negotiate agreed price with shop decision maker and set time-bound expected completion date per Client Guidelines. Review and assess the validity of all supplement requests. Proactively provide customers with information regarding their vehicle’s cost of repair estimate and explain claims/repair process. Maintain accurate vehicle cost of repair estimate and explain claims/repair process. Negotiate advanced fees for tow, tear down, and storage on all vehicles determined to a financial total loss at a repair facility or tow yard. Provide extraordinary customer service to all parties involved in the claims process. Other duties as assigned by management or as needed. Performs other duties as assigned; when not in the field, assist quality assurance team and be available for desk appraisal work as well. Qualifications Education & Licensing Bachelor's degree from an accredited college or university preferred (but not required). Licenses as required, as needed. Professional certifications as applicable to line-of-business preferred. If licensing is required for the role, 60 days to complete training and testing. Experience Four (4) years of insurance or body shop experience required. Skills & Knowledge Good technical knowledge of auto appraisals. Knowledge of client operations and labor regulations. Excellent oral and written communication. PC literate, including Microsoft Office products. Analytical and interpretive skills. Strong organizational skills. Excellent interpersonal skills. Excellent negotiation skills. Good judgment and discretion skills. Ability to manage multiple projects and set priorities. Ability to work in a team environment. Ability to meet or exceed Performance Competencies. CCC One experience. Must be able to pass state license for appraisal within 30 days of Hire Must have Reliable transportation required for travel to assigned work locations Work Environment Must be able to work independently. This is a field appraisal position and you will be responsible for managing your local territory and scheduling your work day. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required locally. Auditory/Visual: Hearing, vision and talking. Additional Information The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Pay Transparency As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($60,000 - $70,000 annually). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com #J-18808-Ljbffr