Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2013 and currently lead a team of four. Before becoming a State Farm agent, I worked as a teacher, which helped shape my passion for educating and helping others. I'm a proud East Carolina University graduate, where I met my husband, who is also a State Farm agent. We have three children and stay busy with sports and family activities. Outside of work, I enjoy running marathons, playing golf, and cheering on college football and basketball!

Community involvement is a big part of who I am. I'm actively involved with the Wake Forest Chamber of Commerce, Kerr Family YMCA Board, Town of Wake Forest Parks, Recreation and Cultural Resources Board, and St. Catherine of Siena Catholic Church. I love supporting local families and welcoming those new to our community.

Our agency offers a Simple IRA with employer match, health reimbursement, structured training, professional development, and opportunities for career advancement.

We've built a supportive, enthusiastic, and growth-oriented team that values collaboration and exceptional customer service. I'm looking for someone who is professional, detail-oriented, curious, and willing to take initiative. If you enjoy going above and beyond for others and want to grow with a team that values both community and career development, we'd love to meet you!

ROLE DESCRIPTION:
As an Account Manager for Christi Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.