Central Transport wants Sales Support Representative

Job Title: Sales Support Representative Company: Central Transport, LLC Location: Warren, MI Employment Type: Full-Time Salary: $19.00 - $22.00 consistent with the hour (based mostly on revel in) Expected Hours: 40 hours consistent with the week Position Overview Central Transport wants Sales Support Representative, LLC is a leader in a good deal much less-than-truckload (LTL) transportation, with over ninety years of experience offering amazing carriers. We are dedicated to innovation, boom, and excellence within the logistics organization. As we keep increasing, we are trying to upload a devoted Sales Support Representative to our employer agency in Warren, MI, to assist our in-house Sales Representatives. The Sales Support Representative plays a critical function in supporting the profits of business enterprises with the aid of managing collections and addressing fee delays. This position entails direct conversation with customers and pay dealers, analyzing statistics, and ensuring clean inner operations amongst income representatives, collections, and account manipulation. You will contribute to problem selection by using the use of the usage of acting due to the reality of the liaison among several departments, including earnings, EDI, and account setup. Key Responsibilities Customer Collection Support: Engage with clients and pay dealers to remedy troubles related to behind-schedule bills, making sure powerful have an observe‑up and closure of price discrepancies. Problem Analysis and Resolution: Analyze and have a look at the foundation reason for delays, offering focused insights and updates on reasons for delays and proposed solutions. Data Entry and Accuracy: Monitor and affirm that patron-related facts are entered successfully within the system to ensure easy transactions and nicely timed bills. Liaison Role: Serve because of the factor of touch among sales, account setup, collections, and the EDI team to ensure seamless conversation and hassle‑fixing. Reporting and Documentation: Maintain correct data of patron interactions, fee issues, and resolutions, presenting every day updates and evaluations to the earnings and marketing agencies. Skills and Qualifications Previous revelations within the logistics situation are desired but not required. Strong interest in detail and amazing organizational skills. Ability to multitask and manage multiple responsibilities effectively in a fast‑paced environment. Excellent analytical and problem‑solving abilities to deal with rate delays and information discrepancies. Strong verbal and written conversation skills to interact with several businesses and customers. Compensation Hourly pay charge of $19.00 to $22.0every day with hour, relying on revel in. 401(ok) with commercial enterprise organization matching. Dental, vision, and clinical health insurance coverage. Flexible spending account (FSA) and health economic monetary savings account (HSA). Life coverage and paid time off (PTO). Additional Benefits On‑the‑interest training to assist competencies development and career growth. Opportunity to artwork internal a dynamic and collaborative organization surroundings. Flexible artwork timetable options to help preserve artwork‑lifestyles balance. #J-18808-Ljbffr Central Transport