Member Services Representative - Part-time, South Orange

Job Description

Job Description

Member Service Representative

Join our dynamic team at Garden Savings Federal Credit Union’s branch in South Orange! We are seeking a Part-Time Member Service Representative to play a crucial role in assisting our members and helping them achieve their financial goals. With a legacy dating back to 1968, we take pride in our proven track record of strong work ethic and delivering unparalleled service to our members.

Primary Functions:

• Accurately process financial transactions including deposits, withdrawals, transfers, and loan payments.
• Provide a warm welcome and offer financial support to educate our members.
• Post transactions to members’ accounts.
• Open, perform maintenance, and close accounts.
• Assist with audits and other tasks assigned.

Skills and Requirements:

• High School Diploma or GED
• Preferred previous banking experience (credit union or bank).
• Ability to assist members with resolutions promptly and accurately.
• Excellent attention to detail and time management
• Proficient computer/technical skills.
• Strong customer relationship building skills.
• High Integrity and a strong work ethic is required.

Physical Requirements and Working Conditions:

• Lobby/Professional office environment with moderate sound.
• Flexibility to work: Monday – Friday 8:30 a.m. to 5:00 p.m., rotating Thursday until 6:15 p.m., and Saturday 9 a.m. - noon.
• Ability to lift up to 30 pounds.
• Must have transportation in order travel to other branches, off-site training, or meetings as needed.
• Assist members in person and by telephone.
• Ability to accurately count cash and handle members' transactions.

Excellent Benefits:

• Sick time
• Referral Bonus and Incentive Bonus Program
• 401(k) with Company Match
• Credit Union Membership
• Employee Assistance Program
• Paid Training
• Tuition Reimbursement

Garden Savings Federal Credit Union is proud to be an equal opportunity employer, fostering diversity and inclusion in the workplace. All employees and qualified applicants for employment are covered by federal and state discrimination laws. All employment decisions, including recruitment, promotions, appraisals, and/or training are made without regard to any protected characteristics.

If you have any questions, or require assistance or reasonable accommodation, please contact View email address on us.fitly.work or call View phone number on us.fitly.work.

If you are passionate about providing exceptional service and contributing to our members’ financial success, we invite you to apply.