Quality Technician II

Quality Technician II

Schedule: Monday - Friday, 6:00 AM - 2:30 PM

The Quality Technician II is a senior technical contributor within the Quality Assurance team. This role serves as the subject matter expert in metrology and inspection, ensuring that all product and process conformance activities are executed accurately and efficiently. The Quality Technician II plays an active role in supporting daily production operations, driving measurable improvement in quality performance trends, and leading the First Article Inspection (FAI) process. This position requires a high degree of technical precision, cross-functional collaboration, and independent judgment.

Essential Job Functions

• Review technical data packages, including source inspection lots, customer specifications, purchase order codes, and associated quality notes.
• Interpret requirements from procedures, specifications, work instructions, travelers, and other controlled documents; apply them to inspection plans.
• Operate a broad range of mechanical and electrical inspection equipment, including Instron tensile testers, environmental chambers, optical comparators, microscopes, arm CMMs, micrometers, calipers, tape measures, depth gauges, ball gauges, and levels.
• Perform visual and dimensional inspection using sampling or 100% methods; approve conforming product for shipment or identify and segregate nonconforming material.
• Interpret test output data to determine pass/fail results; complete test reports, Certificates of Conformance (CofC), and First Article Inspection Reports (FAIRs) accurately and on time.
• Perform tests and inspections in accordance with applicable MIL-SPEC, ASTM, customer, and internal standards.
• Investigate customer complaints and internal quality failures; support corrective action and failure analysis requests using structured problem-solving methods (e.g., 5 Whys, 8D, fishbone analysis).
• Coordinate and document root-cause analysis and corrective/preventive action (CAPA) activities.
• Support Material Review Board (MRB) activities, including documentation and disposition of nonconforming material.
• Enter and manage quality notifications and nonconformance records in the company's quality or ERP system.
• Report daily quality performance metrics and corrective action status at the daily production startup meeting.
• Conduct periodic product and process audits.
• Maintain accurate and traceable inspection documentation, including routers, signature sheets, and final inspection records.
• Lead and support the First Article Inspection Report (FAIR) process, maintaining throughput and accuracy.
• Assist in onboarding and training Quality Inspectors on inspection techniques, equipment use, and documentation standards.
• Other duties as required in support of the department and the company.

Supervisor Responsibilities

This is an individual contributor role with no direct supervisory responsibilities. The Quality Technician II may provide technical guidance and on-the-job training to Quality Inspectors as directed.

Qualifications

To perform this job successfully, an individual must be able to satisfactorily carry out each essential function. The requirements below represent the knowledge, skill, and ability necessary for this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

Minimum 5 years of experience in a quality technician or inspection role, preferably in a regulated manufacturing environment.

Demonstrated experience completing and reviewing First Article Inspection Reports (FAIRs).

Proficiency reading and interpreting engineering blueprints, including Geometric Dimensioning and Tolerancing (GD&T) per ASME Y14.5M.

Working knowledge of quality management systems such as ISO 9001 or ISO 13485.

Experience in the medical device, aerospace, or defense industries preferred.

Associate degree in Metallurgy, Electrical Technology, Quality, Mechanical Technology, or a related field preferred; equivalent experience considered.

Technical degree or certification in Metrology preferred.

Experience training others in GD&T and measurement techniques is a plus.

Certifications and Licenses

ASQ Certified Quality Technician (CQT) or equivalent certification preferred.

Language Requirements

Strong verbal and written communication skills in English required.

Proficiency in a second language is a plus.

Mathematical Skills

Arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages.

Basic algebra: manipulate equations and expressions to solve for unknown values.

Basic geometry: work with shapes, angles, lines, and planes in a measurement context.

Technical and Professional Skills

Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and SharePoint.

Experience with quality or ERP software; familiarity with enterprise systems preferred.

Strong analytical and problem-solving skills with attention to detail.

Effective written and verbal communication skills, including experience working with cross-functional teams.

Manual dexterity, hand-eye coordination, and measurement accuracy.

Ability to work effectively in a fast-paced, dynamic environment while maintaining a positive and collaborative approach.

Flexibility to work additional hours on short notice to meet production, customer, or project demands.

Physical Demands

The employee must be able to sit, stand, and walk throughout the workday while frequently using hands to handle objects and communicate verbally. The role may require reaching, stretching, pushing, pulling, crouching, stooping, and occasionally lifting objects weighing up to 50 pounds. This position requires specific vision abilities, including close and distance vision, color differentiation, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations will be provided in accordance with ADA requirements.

Work Environment

This position operates in a manufacturing environment where goods are produced using industrial equipment and processes. Conditions may include exposure to noise, temperature variation, dust, and other common manufacturing hazards. Employees are expected to follow all safety protocols, maintain situational awareness, and contribute to a culture of teamwork and continuous improvement.

Environmental Commitment

Providien Thermoforming is committed to minimizing the environmental impact of its operations. All employees are expected to adhere to applicable environmental regulations, actively prevent pollution, and support the company's Environmental Management System by contributing to the achievement of environmental objectives and targets.

Personal Protective Equipment

Safety toe footwear rated to ASTM F2412-2005, ANSI Z41-1999, or ANSI Z41-1991 (in designated areas).

Clear ANSI Z87.1-rated safety glasses (in designated areas).

Hearing protection (in designated areas).

Compliance with applicable Job Safety Analyses (JSAs) in specific work areas.