Management Trainee (30-Day Leadership Program)
State Line Cafe & More Llc
Job Description
Job Description
Stateline Caf & More LLC
Wheeling Area, WV
The Management Trainee will receive hands-on training in all aspects of store operations, team leadership, and financial oversight. Trainees will work directly with experienced managers and company leadership to develop the skills necessary to independently operate a location. 30-Day Training Program
Week 1: Operational Foundations
- Introduction to company policies, procedures, and expectations
- Training on point-of-sale systems and daily store operations
- Customer service standards and workflow execution
- Shadowing team members across multiple shifts
- Cash management, drawer reconciliation, and deposit procedures
- Inventory processes and vendor coordination
- Compliance with company policies, safety standards, and ID verification
- Assisting with shift-level operational responsibilities
- Supervising team members and supporting daily operations
- Introduction to scheduling and labor management
- Handling customer concerns and conflict resolution
- Leading portions of shifts under supervision
- Managing shift operations with minimal oversight
- Completing end-of-day reporting and financial reconciliation
- Demonstrating leadership, accountability, and operational efficiency
- Final evaluation for placement into a management role
- Oversee and support daily store operations
- Lead, coach, and develop team members
- Maintain accurate cash handling and financial reporting
- Ensure compliance with company policies and procedures
- Deliver high-quality customer service and resolve issues effectively
- Assist with inventory management and product availability
- Prior management, supervisory, or leadership experience preferred , or
- A degree or coursework in business, management, or a related field, or
- Demonstrated transferable experience in roles requiring leadership, accountability, customer service, or operational responsibility
- Strong communication and problem-solving skills
- High level of professionalism, reliability, and accountability
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work flexible hours, including evenings and weekends
Vacancy posted 29 days ago
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