Business Intelligence Manager

POSITION SUMMARY: The Manager, BI & Analytics plays a key role in the development and deployment of digital products and operational strategies to Republic Services’ field organization. These solutions will enable enhanced experiences for our customers and drive greater efficiencies across a network of more than 20,000 Drivers, Dispatchers, Supervisors, and Managers. This position supports foundational components of Republic’s future-state roadmap and acts as a team level leader to support efforts to integrate and execute aspects of our operational data and analytics solutions. Principle Responsibilities Owns the development and maturity of a standard BI-Analytics product lifecycle framework, operating within the context of Agile/Scrum and Continuous Integration/Continuous Deployment (CICD). Helps to define, evaluate, and create technology product and process deliverables (use cases, primers, feature lists, requirements, analysis, mapping & flow diagrams, design, testing, training, release management, support, etc.) to ensure quality and timeliness. Works jointly with product owners to create detailed project work plans and monitor/report performance. Assists with profiling and analysis of data from source systems. Provides input to and executes product development roadmaps based on future-state operating visions and strategies. Provides input to cost-benefit analyses to assess solution viability, considering elements such as strategic alignment and continuous improvement opportunities. Prepares presentations and effectively communicates operational performance metrics to business stakeholders and senior leadership teams. Maintains excellent understanding of the needs of field operations staff and conducts working sessions to address gaps/open items resulting in changes to the product backlog. Supports socialization of deliverables with defined stakeholders to ensure their buy-in on content. Has direct people manager responsibilities for Analysts on the team, and actively works to develop the skills and talent of our team members. This position may require travel by air, car and/or other modes of transportation up to 10% of the time. Performs other job duties as assigned or apparent. Qualifications Minimum 3 years of experience leading product development, process improvement or technology deployments in a large organization (required). 3+ years’ experience leading the development of enterprise BI platforms (i.e. – Power BI, Qlik, Tableau). Experience developing and deploying standard operational reporting capabilities, preferably within the waste, transportation, or logistics space. Ability to develop a deep understanding of current-state operational processes and envision areas of opportunity to drive maximum product value. Experience utilizing Agile/Scrum development methodologies and/or Project Management certification desired. Applied understanding of resource-based, enterprise technology support strategies. Experience effectively supporting vendor relationships. Excellent verbal and written communication skills, with the ability to influence without formal authority. Ability to prepare and give professional presentations to groups at all levels, including executive leadership. Have the necessary skills to produce meaningful content in PowerPoint, Word, Excel, and Visio. Minimum Qualifications Minimum of 5 years of experience in commercial or industrial waste hauling operations (particularly in a field process or operations role) or equivalent experience in a support role with a top-tier consulting, IT, transportation, or logistics firm. This is an in-office position 4 days per week, 1 day per week remote. Office is in Phoenix, Arizona. Rewarding Compensation And Benefits: Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO) Benefits: The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4. About The Company Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our Company Values Guide Our Daily Actions Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. Sustainability Innovation Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). RECENT RECOGNITION Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Best-In-Class Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global #J-18808-Ljbffr