Welcome Center Bilingual Enrollment Specialist

Job Location: East Hartford, CT 06118 Position Type: Full Time Education Level: 4 Year Degree Job Shift: Day Job Category: Admin - Clerical Overview The role is under the supervision of the Chief Operating Officer, providing services to prospective School Choice families and partners such as the Goodwin University Magnet School System (GUMSS), participating magnet schools, Open Choice districts, technical education programs, the Regional School Choice Office (RSCO) partners, and the Connecticut State Board of Education (CSBE). Responsibilities Support recruitment, enrollment, and residency processes for all school choice options in collaboration with regional partners. Assist in marketing and outreach, attending and participating in weekly meetings with RSCO and Sheff stakeholders. Generate, analyze, and maintain accurate data and reports across multiple platforms (PowerSchool, EnrollWise, MS Office, Google Suite) to support recruitment strategies. Serve as a primary contact for inquiries (chat, email, phone, text) and communicate departmental procedures to staff and families. Provide individualized, bilingual (oral and written Spanish) support to families during application processes (RSCO Lottery) and for school choice options. Conduct community outreach, attend/plan recruitment fairs and events, and provide on‑site application assistance. Support daily Welcome Center operations, track services provided, and maintain accurate records for required reports. Provide translation services. Use standard office equipment and a work cell phone. Travel as required, including possible transport of the mobile classroom; a valid driver’s license and reliable transportation are necessary. Supplement other Welcome Centers accessible to the public. Work holidays, occasional evenings, and weekends for extended hours during peak season. Perform other related tasks as assigned. Qualifications Bachelor’s degree (bilingual written and oral Spanish preferred). Knowledge of the Sheff Settlement and school choice preferred. Valid driver’s license (required). Three years of experience in a school/education environment. Excellent interpersonal, organizational, written, and presentation skills, with the ability to build relationships and develop data collection systems. Salary: $65,000 Goodwin University Magnet Schools, EOE #J-18808-Ljbffr Goodwin University Educational Services