Front Desk Assistant

Job Description

Job Description

Front Desk Assistant - Every Other Weekend!

Part Time | Days (9am-6pm) | Every Other Weekend Only

Pay: $14/hour

LifeQuest Nursing Center is located in Quakertown, PA. We are seeking passionate team members who care about making a difference. Join our team and be an everyday hero at LifeQuest Nursing Center where quality of life counts! We care like family and our duty is our passion!

What makes LifeQuest unique?

At LifeQuest, we are a family of health care services and facilities dedicated to the maintenance and improvement of the health and life environment of people of all ages. LifeQuest is a nonprofit organization located in Quakertown, Pennsylvania serving the Berks, Bucks, Lehigh, Montgomery and Northampton counties. We are a top-rated, cutting-edge family of facilities offering quality personal and health care services ranging from infant care through senior care.

What does LifeQuest offer employees?

• Comprehensive medical and dental benefits
• Tuition and Educational Reimbursement
• Generous PTO which starts with 16 days your first year (includes 6 holidays)
• Day off for your Birthday!
• Employee Referral Bonuses
• Principle retirement plan with employer match
• Discounts for onsite Daycare at 3 of our sites!
  • Full time employees receive 75% off 1st child. 50% off each additional child
  • Part time employees receive 50% off 1st child. 25% off each additional child
• Monthly Employee Appreciate treats

What will I do as a Front Desk Assistant?

• Monitor resident, visitor, and staff activity entering and exiting the facility and to ensure that residents identified as elopement risks do not inappropriately exit the facility. The receptionist is to monitor activity by entering and exiting the facility by visual sight and by monitoring the camera monitor. At no time is the receptionist to leave the desk without proper coverage during his/her scheduled shift, meaning the receptionist area is not to be left unattended. The receptionist should contact support staff to assist with any resident needs that may arise in the lobby.
• Receive and follow reception schedule/instructions from the Lead Receptionist or Administrative Assistant as outlined in our established policies and procedures.
• Answer switchboard and direct caller to appropriate individual or department. Operate paging system as necessary and/or take messages as warranted.
• Receive inquiries and release information in accordance with established policies and procedures.
• Have knowledge of the current list of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Receive and process requests from within the facility to locate personnel through the paging system.
• Greet visitors. Give directions/information to visitors, guests, residents, sales representatives, etc.
• Report suspicious persons/information to Administration immediately.
• Proofread charges entered into the billing system.
• Assist with Administrative duties as directed.
• Ensure outgoing mail is ready for pick up at the designated time.
• Sort and distribute incoming mail to appropriate residents, departments, and personnel.
• Other related duties and responsibilities that may become necessary to meet the needs of the facility.

What is required as a Front Desk Assistant?

• Current enrollment in high school or high school diploma or equivalent preferred.
• Must be knowledgeable of administrative practices, procedures, and guidelines.
• Computer literate and be able to type a minimum of 50 words per minute preferred.

T. E.A.M. = Together everyone accomplishes more!

Why work here?

LifeQuest will achieve its goals by being the Employer of Choice, by treating our co-workers with respect and in a professional manner and thereby facilitating our commitment to a high standard of public service.