Patient Services Manager
Aramark Corporation
Job Description Aramark Healthcare+ is seeking a Patient Services Manager to join their team at Baylor University Medical Center in Dallas, TX . The Patient Services Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Job Responsibilities Manages patient food service activities, complying with established standards Leads patient service staff to ensure meals are properly prepared and delivered to patients Conducts rounds on patients/departments Oversees the diet office and the service ambassador program Records safety and sanitation compliance Supervises tray line operation and/or the room service program Leverages Aramark's coaching model to engage and develop team members to their fullest potential Rewards and recognizes employees Ensures individual and team performance meets objectives and client expectations Plans and leads daily team briefings Ensures safety and sanitation standards in all operations Maintains effective client and customer rapport for mutually beneficial business relationships Identifies client needs and communicates operational progress Demonstrates excellent customer service using Aramark's standard service model Assists with the completion and maintenance of financial statements relevant to the department Delivers client and company financial targets Adopts all Aramark processes and systems, understands performance metrics, data, order, and inventory trends; educates teams on key levers to improve margins Creates value through efficient operations, appropriate cost controls, and profit management Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensures entire team is trained and able to execute Supervises team regarding production, quality, and control Maintains a safe and healthy environment for clients, customers, and employees Complies with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour Qualifications Requires at least two years of patient food service experience; some management experience is preferred Bachelor Degree or equivalent experience Equal Employment Opportunity At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. #J-18808-Ljbffr Aramark Corporation
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