Property Amenities Coordinator

Role Description

The Property Amenities Coordinator supports the strategic development, assessment, and management of programs for a specific vertical within the Strategic Platforms (SP) team. They will collaborate and assist with projects within the SP vertical that drive ROI, influence operator and vendor partnerships, and contribute to the ongoing enhancement of the platform. They will also regularly work with our strategic vendor partners, creating and maintaining great relationships and partnerships.

Your Main Responsibilities:

• Assist with all programs within the assigned vertical within SP.
• Contribute to various projects in collaboration with members of the SP, Transactions, and Operations teams.
• Collaborate across functional departments as needed (mostly FP&A and transactions).
• Support Asset Management Team.
• Roll out and ramp up ancillary programs across the portfolio where applicable.
• Track and report on progression.
• Support Operating Partners including site teams and corporate level where needed throughout the process.
• Coordinate and confirm requirements for contracts, acquisition, setup, and any program additions or changes as needed for the programs within the vertical.
• Role is a significant contributor to various projects; projects are comprehensive and require ‘start to finish’ analysis.
• Maintain a relationship with operators and vendors that sets expectations while fostering collaborative partnerships.
• Interface directly with operating and vendor partners on data collection, alignment, administrative support, etc.
• Vigilantly and proactively participate in a continual process improvement initiative.
• Develop processes that save time while maintaining the highest quality standards, design data-rich and aesthetically pleasing reports, and leverage internal and external resources to efficiently achieve goals.

Specific projects include but are not limited to:

• Production and QA of all daily, weekly, and monthly reporting.
• Project tracking of ongoing initiatives, including opportunity reviews, revenue tracking, compliance and participation, etc.
• Support in the development of new data/reporting/visualizations out of Power BI and Excel for various operations initiatives in collaboration with the team analyst.
• Participate in portfolio reviews, including creation of reporting packages that can be provided to Asset Managers and Operating Partners.

Qualifications

• 3-plus years of experience in the multifamily rental / property management industry or similar analyst/coordinator/specialist position.
• Degree in a related field as well as direct work experience or internship in multifamily is preferred.
• Proven track record of providing high-quality work, support, and completing tasks.

Requirements

• Strong work ethic: ability to thrive in a dynamic and demanding work environment, meet critical deadlines, and engage in self-reflection and assessment.
• Growing proficiency with Outlook, Teams, Excel, and PowerPoint.
• Developing skill set in Power BI and/or other off-the-shelf BI offerings.
• Demonstrates mental agility, ability to multitask, and flexes with dynamic work environment.
• Enjoys solving problems and quantifying results.
• Exhibits strong oral and written communication skills.
• Engaged and collaborative team player with high energy and strong analytical thinking.

Technical Requirements

• Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port).
• i5 11th Gen or higher.
• Windows 11 / MacOS Catalina or higher.
• Minimum of 8 GB RAM.
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background).
• Back-ups in case of power or internet provider interruptions.
• Good headset and webcam (preferably noise-canceling headset).

Benefits

• Competitive Salary: We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
• Remote Work: This role is 100% remote, allowing flexibility and eliminating daily commute.
• Paid Time Off: Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
• HMO Coverage: Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization.