Hotel Front Desk Associate

Overview As a Front Desk associate, you are the first impression of our hotel staff and are instrumental in every guest's experience at our hotel. The Hampton Bar Harbor is a Hilton Lighthouse Award winning property and the only seasonal Hampton hotel in the Hilton brand portfolio, open May through November, with panoramic ocean and mountain views overlooking Acadia National Park and the Atlantic Ocean. The ideal candidate for this guest services position: is friendly and has a smile that comes easily has excellent verbal, comprehension, listening and problem-solving skills displays a positive, upbeat attitude is incredibly adaptable and can switch gears with ease has amazing guest relation skills because you genuinely care about helping others flexible schedule, able to work nights and weekends as needed Experience at any Hilton brand hotel property is strongly preferred. We are looking for exceptional guest service agents to join our Front Desk team who have Hilton brand experience (may include Hilton, DoubleTree, Hilton Garden, Hampton, etc.). Responsibilities Provide friendly, professional, and attentive front desk service to guests Check guests in and out efficiently and accurately Assist guests with inquiries, requests, and issue resolution to ensure a positive stay Qualifications Experience with Hilton brand properties is preferred Strong communication, listening, and problem-solving skills Positive attitude and adaptability Flexibility to work nights and weekends as needed Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk; the employee must regularly lift and/or move up to 25 lbs, occasionally lift or move up to 50 lbs. Disclaimer The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employment details Employment type: Full-time Location Bar Harbor, ME Equal Employment Opportunity Hampton by Hilton Bar Harbor is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. #J-18808-Ljbffr