Advanced Field Service Engineer Baton Rouge, LA

Description

As an Advanced Field Service Engineer Security Systems (Access Control) here at Honeywell you will lead advanced installation commissioning maintenance troubleshooting and technical support activities for on-premises access control and physical security systems at customer facilities. You will serve as a technical resource for complex security system applications ensuring reliable system performance facility security and customer satisfaction. You will work out of our Baton Rouge Louisiana location supporting industrial customer sites throughout the region including refineries specialty chemical plants and liquefied natural gas (LNG) facilities.

KEY RESPONSIBILITIES

• Lead the installation configuration commissioning testing and maintenance of Honeywell access control and security systems including Enterprise Buildings Integrator (EBI) Digital Video Manager (DVM) and associated hardware and software.
• Perform advanced installation programming integration and troubleshooting of access control panels power supplies card readers cameras door hardware magnetic locks electric strikes and related field devices.
• Lead complex system commissioning upgrades modifications migrations and system expansions to ensure optimal performance and compliance with customer requirements.
• Diagnose and resolve complex hardware software networking communication and system integration issues identifying root causes and implementing corrective actions.
• Configure and optimize system applications databases firmware network communications and security system functionality.
• Perform advanced preventive maintenance equipment replacements firmware updates system backups and performance assessments.
• Lead integrations between access control video surveillance intrusion detection fire and life-safety and other facility systems.
• Serve as a technical resource and provide guidance mentoring and support to other field technicians and service team members.
• Provide advanced technical consultation to customers on system capabilities operation credential management administrative functions and recommended system improvements.
• Review and interpret complex technical drawings blueprints wiring diagrams network architecture and engineering documentation to support installations and system modifications.
• Coordinate with project managers engineering teams subcontractors and customer representatives to support project execution system acceptance and resolution of technical issues.
• Identify opportunities to improve system reliability operational efficiency service delivery and customer satisfaction.
• Maintain accurate service documentation system configurations commissioning records maintenance reports and customer communications.
• Ensure all work complies with Honeywell safety policies customer site requirements applicable codes and industry standards

YOU MUST HAVE

• High school diploma or equivalent.
• Minimum of 5 years of experience in field service electronic security systems access control low-voltage systems or a related technical field.
• Advanced knowledge of access control hardware electronic security systems low-voltage wiring system programming and complex troubleshooting.
• Demonstrated experience installing configuring commissioning and maintaining access control and integrated security systems.
• Working knowledge of IT networking fundamentals including IP addressing Ethernet network connectivity and troubleshooting.
• Ability to independently diagnose complex technical issues identify root causes and implement effective solutions.
• Ability to read and interpret technical drawings blueprints wiring diagrams schematics and system documentation.
• Valid drivers license and ability to travel to customer sites.
• Ability to lift equipment weighing up to 50 pounds and safely work from ladders or lifts.

WE VALUE

• Extensive experience installing programming maintaining and troubleshooting Honeywell access control systems including EBI and DVM.
• Advanced knowledge of access control panels card readers smart cards OSDP communications cameras and electronic door locking hardware.
• Experience with industrial security applications including Transportation Worker Identification Credential (TWIC) systems public address and general alarm (PAGA) plant radio and intrusion detection.
• Experience supporting industrial manufacturing refinery chemical petrochemical or other critical infrastructure facilities.
• Strong understanding of IT networking Power over Ethernet (PoE) network architecture and security system integrations.
• Experience leading complex installations system commissioning upgrades and technical troubleshooting activities.
• Ability to provide technical direction mentoring and knowledge transfer to technicians and other field personnel.
• Strong analytical problem-solving communication and customer relationship management skills.
• Ability to work independently prioritize competing service demands and manage complex customer assignments with minimal supervision.
• Experience collaborating with engineering project management operations and customer stakeholders.
• Commitment to workplace safety quality service continuous improvement and professional development.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 11/111/2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global pure-play automation company with a legacy of innovating to help solve the worlds most mission-critical challenges enhancing the quality of life for people and communities around the world. We serve the building industrial and process sectors with a broad portfolio of services solutions and products underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50000 employees with decades of data from our global installed base we are uniquely positioned to lead the industrial sectors transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Secure your spaces with integrated access control and identity management solutions. Enable real-time visibility and centralized control by connecting hardware software and cloud platforms. Enhance safety efficiency and user experience with scalable solutions.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status. Learn more

Required Experience:

IC