Project Manager Scrum Master

Position Summary

The Scrum Master supports VDOT’s Tolling (E-ZPASS) delivery team by facilitating Agile 

ceremonies, maintaining team alignment, and ensuring clear visibility into work progress, 

risks, and priorities.

This role blends Agile facilitation with hands-on delivery operations including 

documentation, reporting, DevOps card creation, and cross-team coordination.

The Scrum Master collaborates regularly with the Development Manager to support 

execution, risk mitigation, and continuous improvement.

The ideal candidate is adaptable, coachable, proactive, and comfortable shifting between 

facilitation, investigation, and operational support.

Key Responsibilities

• Facilitate Scrum ceremonies effectively and consistently.

• Maintain backlogs, work items, and dashboards in Azure DevOps or similar systems.

• Create and refine Azure DevOps cards and supporting documentation.

• Track and report delivery metrics including velocity, burndown, risks, blockers, and 

project status.

• Document action items, decisions, and status updates.

• Perform appropriate investigation before escalating issues.

• Collaborate regularly with the Development Manager for team alignment.

• Support process improvement initiatives by identifying opportunities and proposing 

ideas.

• Ensure accuracy and transparency in reporting.

• Assist with dependency coordination across teams.

Required Skills

• 3-5 years of experience as a Scrum Master supporting Agile teams.

• Strong understanding of Agile values and frameworks.

• Experience with Azure DevOps or similar Agile work management systems.

• Experience tracking and reporting Agile delivery metrics.

• Ability to investigate issues before escalation.

• Strong written and verbal communication skills.

• CSM Certification.

Desired Skills

• PMP Certification preferred.

• Experience in large enterprise or government environments.

• Familiarity with Agile maturity efforts or transformations.

Deliverables & Success Metrics

• Well-facilitated Agile ceremonies.

• Accurate and timely reporting.

• High-quality DevOps card creation and backlog maintenance.

• Clear documentation and action tracking.

• Effective identification and mitigation of risks and blockers.

• Demonstrated contributions to process improvement

Skill	Required / Desired	Amount	of Experience
Facilitating Scrum ceremonies	Required	3	Years
Agile frameworks, values, and team coaching	Required	3	Years
Azure DevOps or similar Agile work management system	Required	3	Years
Creating and managing work items/user stories/tasks	Required	3	Years
Project reporting, metrics, and dashboards	Required	3	Years
Documentation & administrative support	Required	3	Years
Process improvement & continuous improvement involvement	Required	3	Years
Root-cause investigation before escalation	Required	3	Years
Cross-team communication & collaboration	Required	3	Years
Experience supporting Agile delivery in technical environments	Required	3	Years
Ability to balance Agile facilitation with delivery operations	Required	3	Years
CSM Certification	Required
PMP Certification	Desired