EMPLOYER CONTRIBUTIONS SPECIALIST

Job Description

Job Description

Wilson-McShane Corporation, a third-party administrator for Taft-Hartley Benefit Funds, is seeking an Employer Contributions Specialist in Kansas City, MO.

The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $30.10 per hour.  

Essential Duties and Responsibilities include the following:

• Daily verbal and written communication with participants and employers
• Posting and Researching union members hours and contributions
• Reconciling contribution reports and making deposits
• Collecting outstanding employer contributions
• Reviewing various Agreement rates, terms and conditions
• Balancing daily postings and deposits
• Review participant’s demographics and perform identity research
• Perform Quality Review for scanned Employer Contribution reports or other documents
• Prepare, review, and/or distribute daily, monthly, quarterly, and ad hoc reports
• Interpreting and following the rules outlined in Plan Documents
• Other duties and projects as assigned

To perform the job successfully, an individual should demonstrate the following competencies:

• Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player
• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
• Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Takes pride in own work; Organized
• Quantity- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
• Dependability- Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent
• Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties; Ability to learn applicable computer applications quickly
• Communication- Speaks clearly; listens and gets clarification; Responds well to questions; writes clearly and informatively; reviews work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information

To perform the job successfully, an individual should have the following qualifications:

• Experience: Two plus years related experience and/or training
• Computer Skills: Proficiency with all aspects of Microsoft Office
• Other Skills: Critical thinking, problem solving and good math aptitude

If you are interested in the processing contributions that offers problem solving, attention to detail, and provide the first-class customer services to employers please consider applying today!