Credit Processor

Job Description

Job Description

We are looking for a detail-oriented Credit Processor to join a machinery and worktools organization in Raleigh, North Carolina. This contract position with permanent potential is ideal for someone with experience supporting credit and collections activities while maintaining accurate customer records and delivering responsive internal service. The role focuses on processing customer account requests, handling returned check activity, and helping ensure credit information is current, secure, and well organized.

Responsibilities:
• Manage customer account setup requests and ongoing record updates with a strong focus on accuracy and turnaround time.
• Process returned check transactions promptly and document activity carefully to support appropriate follow-up.
• Monitor outstanding returned checks, evaluate next steps, and coordinate collection actions based on account status.
• Maintain complete and confidential customer credit records, ensuring information is current and properly organized.
• Review credit-related exceptions or unclear account issues and escalate them to the Credit Management Team when needed.
• Support the upkeep of customer credit files so documentation is accessible, accurate, and audit-ready.
• Build productive working relationships with store leaders and divisional partners to resolve account questions efficiently.
• Contribute to additional credit and administrative tasks as business needs require.• High school diploma or equivalent required.
• At least 1 year of experience in credit, collections, accounts receivable, or a related financial support function.
• Familiarity with credit applications, commercial collections, and general credit processing practices.
• Previous customer service experience preferred, particularly in a fast-paced business environment.
• Working knowledge of financial recordkeeping principles related to credit and account maintenance.
• Strong computer proficiency, including Microsoft Excel and other Windows-based Office applications.
• Effective time management skills with the ability to meet daily and monthly deadlines consistently.
• High attention to detail, accuracy, and strong communication skills.