DIR - Systems Administrator VI (IT Systems Management Technician)

DIR - Systems Administrator VI (IT Systems Management Technician) (00058972) - DEPARTMENT OF INFORMATION RESOURCES Primary Location: Texas-Austin Work Locations: Network Security Operation CTR 1001 W NORTH LOOP Austin 78756 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 State Job Code: 0315 Salary Admin Plan: B Grade: 27 Salary (Pay Basis): 9,168.00 - 9,584.00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jun 14, 2026, 10:58:38 AM Closing Date: Jun 26, 2026, 11:59:00 PM Opened: 06/14/2026 Closes: 06/26/2026 Position Title: Systems Administrator VI (IT Systems Management Technician) Class/Group: 0315/B27 Military Occupation Specialty Code: Army: 25B, 255N, 26A; Navy: IT; Coast Guard: IT; Space Force: 5C0X1S Fair Labor Standards Act Status: Exempt Number of Vacancies: 1 Division/Section: Chief Operations Office/CTS Network Engineering Salary Range: $9,168.00 - $9,584.00 / month Duration: Regular Hours Worked Weekly: 40 Travel: None Work Location: Central / Austin, Texas 78756 Web site: Refer Inquiries to: People and Culture Office Contact Information: View email address on click.appcast.io Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Selective Service Registration: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. H-1B Visa Sponsorship: We are unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Opportunity Employer The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call View phone number on click.appcast.io to request reasonable accommodation. Position Description What We Do We are a technology agency powered by people. DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents. DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 260 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how Texas government serves Texans. Position Summary Performs highly advanced (senior-level) systems administration work. Work involves but is not limited to analyzing and assisting management in planning, budgeting, defining specific equipment requirements, installation, and configuration of software, solving technical problems of a moderate to complex nature and working with customers in establishing and maintaining services. Manages multiple tasks of varying complexity and priority for timely completion. May specialize in two or three narrowly defined areas such as Virtual System Administration, Operating Systems, DNS, Firewall, and Security systems. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. Establishes and maintains Primary and Secondary Domain Name Services including initial configuration of DNS servers, apply customer-requested changes associated with supplying primary and/or secondary DNS service. Establishes and provides Virtual services utilizing VMWare or similar hypervisor technologies) Aids DIR customers in establishing and modifying their DNS servers including issuing step by step instructions in the proper use of the required configuration nomenclature. Works closely with all agencies to ensure customer expectations are met or exceeded. Responds to on call duties outside normal working hours Assists personnel on Routed Data Network in troubleshooting and resolution of complex technical problems including retrieving various system logs for fault analysis. Analyzes and addresses security issues associated with intrusive and/or destructive attacks against routed data network and attacks against customer hosts; prepares reports on security breaches and recommends changes needing to be taken to prevent further occurrences Participates in design and offering of new services and infrastructures, both physical and virtual. Assists in providing facilities planning for servers within DIR and remote locations, both physical and virtual. Makes site visits and attends project meetings to discuss planning and technical issues impacting the project and the Division; May oversee customer agency web development and implementation Keeps informed of latest developments in virtualization and telecommunications technologies Assists DIR management in development of disaster preparedness strategies on physical and virtual platforms. Assists in developing and implementing policies and procedures for the agency use of the intranet and internet services; assists DIR management in setting policies and procedures for network services; Assists management in the preparation of section budgets as required Provides technical assistance to users on software/IOS conflicts and maintains bespoke database management software developed in-house. Performs other work-related duties as assigned. Qualifications Education Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, or management information systems. Two (2) years of additional experience may be substituted for each year of education (High School diploma required). Experience and Training Required Minimum of four (4) years’ experience in systems analysis and virtual infrastructure design. DNS: Domain Name Systems (BIND9) SMTP: Simple Mail Transfer Protocol (Postfix, Mailman, ClamAV, SpamAssassin, OpenDKIM) UNIX: RedHat/AlmaLinux Operating System architecture, software lifecycles, security practices UNIX: Debian/Ubuntu Operating System architecture, software lifecycles, security practices UNIX: Independent Desktop PC Operation of approved UNIX variant or clone (FreeBSD, Debian, Fedora, etc.) Scripting: Primarily shell (sh, bash), some Perl and PHP, occasional Python Firewalls: nftables/ufw, ipfw/pfsense, IOS firewall/Sourcefire Experience and Training Preferred Virtualization: VMWare/OpenStack/KVM/MicroCloud NTP: Network Time Protocol (OpenNTPD) UNIX: FreeBSD Operating System architecture, software lifecycles, security practices, jailed environments

AUTH: TACACS+

Hardware: server construction, administration, maintenance, virtual host clustering, and management Programming: C/C++ programming/debugging/compiling Security: Intrusion Attempt Forensics and Protocol Debugging Knowledge, Skills, and Abilities Knowledge of the limitations and capabilities of computer systems and of the techniques used in the design of non-automated systems Knowledge and understanding of the limitations and capabilities of Virtual Systems Knowledge and understanding of the limitations and capabilities of telecommunications technologies Knowledge of systems administration; computer hardware and software configuration and troubleshooting; operating systems and applications; computer programming and architecture of scripting languages; and basic Internet security administration. Skill in preparation and delivery of network presentations Skill in the use of quantitative methods Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to effectively juggle priorities and demonstrate excellent organizational and customer service abilities Ability to recognize, analyze, and resolve complex technical issues; to analyze systems and procedures; to use network management, administration, and other system administration tools; and to communicate effectively. Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers. Ability to understand, follow and convey brief oral and/or written instructions. Ability to communicate both verbally and in writing, in a clear and concise manner. Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment. Ability to work under pressure and exacting schedules to complete assigned tasks. Ability to work a flexible schedule to meet required deadlines. Ability to comply with all agency policy and applicable laws. Ability to comply with all applicable safety rules, regulations, and standards. Ability to maintain the security and integrity of any critical infrastructure researched, worked on, or accessed for work purposes. Computer Skills Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred). Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets (Microsoft Office preferred) Other Requirements Regular and punctual attendance at the workplace. Criminal background check. Working Conditions Frequent use of computers, copiers, printers, and telephones. Frequent standing, walking, sitting, listening, and talking. Frequent work under stress, as a team member, and in direct contact with others. Occasional bending, stooping, lifting, and climbing. #J-18808-Ljbffr Socket