Platform Architect Incident Mgmt & Service Improvement
TechDigital Group
An established industry player is seeking a RedHat Platform Architect to drive service excellence. In this role, you will independently resolve tickets while ensuring adherence to SLA standards. Your expertise in incident and problem management will be crucial in providing L3 support and enhancing customer satisfaction through effective resolutions. Additionally, you will engage in value-adding activities such as coaching freshers and contributing to service improvement proposals. Join a dynamic team dedicated to delivering top-notch support and fostering a positive customer experience. #J-18808-Ljbffr
Vacancy posted 1 day ago
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