Analyst Workforce Systems

Category/Area of Expertise: Retail Support/Services Job Requisition: 502320 Address: USA-MD-Hyattsville-8301 Professional Place Ste115 Store Code: Workforce Administration (5135625) Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Core office locations include Salisbury, NC, Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD, and Mauldin, SC. Duties & Responsibilities Serve as a project lead and/or subject matter expert for Kronos workforce systems projects involving functional business areas, HR Technology, and IT. Act as a recognized expert in all aspects of ADUSA Brand Kronos workforce programs, processes, and systems. Analyze the performance of Kronos workforce systems processes and procedures, implementing process improvements accordingly. Lead department processes to ensure timely and accurate execution of US store volume and labor forecasts, time and attendance systems, project management, configuration and administration of schedule and pay rules, and alignment with enterprise payroll systems. Conduct audits of the Kronos workforce system to ensure accuracy with pay rules, schedule rules, and attendance policies. Conduct audits of people HR data within the application to ensure information is accurate. Configure workforce management system to properly support the profile needs of the business and ensure all end‑user access is configured with the appropriate level of access. Provide ongoing support within Business Services and HRIS & People Analytics on areas of expertise to ensure cross‑functional support to business partners. Collaborate with business partners to ensure Kronos workforce systems and data objects are configured, tested, audited, and maintained, emphasizing data integrity and continuous improvement. Analyze data to ensure accuracy and timing of feeds integrated through Kronos. Provide ad hoc data requests using SQL interface development and script execution. Develop and modify workforce management system reporting to ensure reporting needs are in line with store information requirements. Configure, test, and administer interface and integration tables used in data exchange. Provide timely and proactive practical solutions to deliver the Kronos workforce systems processes to the ADUSA Brands. Configure and support various timekeeping technologies, systems, and processes. Lead user acceptance testing of application changes or updates. Respond to ServiceNow requests providing system resolution for Workforce Systems configuration and administration issues. Additional job duties may be assigned as needed to meet the needs of the business and support our Values. Qualifications High school diploma/GED; Bachelor's degree preferred. 2+ years of previous HR or workforce systems experience. Kronos Workforce Systems knowledge, Dimensions/UKG Pro experience preferred. Ability to respond to inquiries using existing resources. Ability to perform basic analytical tasks related to comparing data files and determining potential errors or omissions within the data stream. Ability to interpret customer request and be able to respond appropriately. Provides support to the workforce systems team related to program execution and system processes. Ability to perform basic tasks assigned for maintaining systems used by the workforce systems team. MS Office experience especially Excel, Word, PowerPoint; Power BI preferred. Written and spoken communication. Analytical skills and attention to detail. Maintain high level of confidentiality. Salary Ranges: ME/NC/PA/SC: $63,440‑$95,160 IL/MA/MD/NY: $72,880 – $109,320 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #J-18808-Ljbffr