Office Coordinator Production

Office Coordinator

SERVPRO of Weston/West Davie is hiring an experienced Office Coordinator who has administrative experience in the restoration industry, with preference given to those who have worked at SERVPRO in similar roles. This is a position of high visibility in an established company.

The Office Coordinator will be the main point of contact for the administration of production projects by maintaining project timelines and ensuring all job file documentation is complete and accurate. The position requires extreme attention to detail, the ability to effectively communicate internally and externally, and the ability to multi-task in a fast paced emergency service environment.

Key Responsibilities

• Ensure all job documentation is meeting required KPM's
• Complete and review job file documentation and ensure accuracy of all associated documents
• Responsible for clear and efficient project communication verbally and in writing, internally and externally
• Monitor and ensure insurance carrier requirements are followed throughout the project via documentation
• Daily project oversight to include monitoring job statuses, audits, and work-in-progress
• Review and validate all job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Review complete job files for accuracy and compliance
• Collaborate and assist with other departments, as needed

Position Requirements

• INTERMEDIATE TO ADVANCED PROFICIENCY WITH MICROSOFT OFFICE AND OUTLOOK A MUST!
• 3+ years of administrative or office related experience in the restoration industry, specifically SERVPRO experience.
• Ability to quickly learn proprietary software
• Ability to be polite, confident, and provide excellent customer service verbally and in writing
• Outstanding written and verbal communication skills
• Maintain excellent organizational skills with the ability to multitask, while maintaining accuracy
• Bilingual English/Spanish a plus

This is a sedentary role in a fast-paced office environment. Ability to complete a background check subject to applicable law. We are a drug free work environment. Compensation: $20.00 - $25.00 per hour.