Server

Description

The Lodge at Woodloch has a philosophy of personal awakening, allowing guests to discover or reunite with stress-relieving outlets that benefit them long after they leave. The common denominator in each life-changing event at The Lodge at Woodloch is YOU. Each department requires different skills and knowledge that come together to make The Lodge at Woodloch an award-winning wellness retreat. Because of the amazing team, and the impact they have on guests, The Lodge at Woodloch has been honored with awards recognizing them within the Top 10 Wellness Resorts in the World time and time again!

We are so lucky to be part of the Woodloch family of resorts. The "Woodloch Way" is a term we use to showcase our dedication to hospitality and to each and every one of our staff (family) members. We've created a place where we can work hard, be creative and have our voices heard.

GENERAL PURPOSE OF JOB: The primary duty of the server is to communicate warmth, confidence and menu knowledge to every guest in our dining room. It will be your role to sell our beverages in a way that helps our guests make choices that will help them make educated choices to separate this experience from others. Additionally, you will set each table's timing while performing the following duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Regular and timely attendance for scheduled shifts.
• Ensures that all quality standards, policies/procedures and administrative requirements are adhered to according to Employee, Accounting and Departmental Reference Manuals.
• Reviews and ensures that all annual performance appraisals are properly and timely completed.
• Have a thorough knowledge of all food and beverage we serve.
• Have a thorough knowledge of all service standards and organizational systems used in our restaurant.
• Prepare dining room for service.
• Attend daily line up.
• Maintain a proficient knowledge of the Resortsuite system.
• Properly serve food and beverage.
• Table maintenance and clearing.
• Keep workstations, clean organized and well stocked.
• Help coworkers whenever possible.
• Communicate with host and runners regarding status of tables.
• Communicate with management staff regarding dining room needs and satisfaction of guests.
• Perform all assigned side work.
• Performs any other tasks assigned by management.

ESSENTIAL QUALITIES

• Friendly attitude.
• High energy.
• Sense of honesty and integrity.
• Customer service driven.
• Reliable team member.

SCHEDULE REQUIREMENTS: Must be able to work all shifts and have a flexible schedule.

Why work with the Food & Beverage team:

• Flexible hours
• Great pay
• Daily guests interactions - some really exciting guests
• Consistent excitement
• Encourage continued educations
• Promote from within

CULTURE:

Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)

We promote teamwork and cooperation

We celebrate our staff with appreciation/holiday parties

Career development and advancement

BENEFITS:

Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees

Company-paid Life insurance for Full-Time employees

Short Term Disabilities plans, Life and Pet insurance

401k with employer match

529 College Savings Plan

Generous Paid Time Off package, Paid Sick & Paid FMLA

Flexible & Dependent Care Saving Account (FSA)

Complimentary birthday dollars

Employee Crisis Fund/ Benevolent Fund

Complimentary Day Passes

Free use of many facilities, sports complex discounts, golf discounts, wellness programs

Dozens of local employee retail discounts

**Full benefit details will be disclosed during new employee orientation**