Dental Receptionist / Front Desk Coordinator ( Full Time)

Job Description

Job Description

Front Desk / Patient Coordinator - Full-Time
Location: Catskil l , NY (On-site)
Pay: $22-$26/hour + Bonuses
$1,200 Sign-On Bonus
Join a team where every smile starts at the front desk!

About Pediatric Dentistry of Catskill
At Pediatric Dentistry of Catskill, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Front Desk / Patient Coordinator to help ensure every visit is smooth, efficient, and welcoming.

Pay & Perks

• $22-$26/hour (based on experience)

• $1,200 Sign-On Bonus

• Quarterly Performance Bonuses

• Annual Reviews & Advancement Opportunities

• Full Benefits Package :

  • 401(k) Retirement Plan

  • Medical, Dental, Vision, and Life Insurance

  • Flexible Spending Account (FSA) & Health Savings Account (HSA)

  • Paid Time Off (PTO)

  • Employee Discounts

  • Referral Bonus Program

Schedule

• Full-Time | Monday-Friday | 8-hour shifts

• On-site position in Catskill, NY

Key Responsibilities

• Greet patients and families with professionalism and warmth

• Verify insurance, update patient records, and process forms and payments

• Schedule, confirm, and manage appointments using dental software

• Clearly explain treatment plans, insurance coverage, and financial options

• Coordinate with the clinical team to maintain patient flow

• Answer phones, manage referrals, and follow up on overdue visits

• Ensure HIPAA compliance and accurate documentation

• Create a positive and welcoming environment for every child and parent

What We're Looking For

• 1+ year of dental front desk or receptionist experience (Required)

• Experience with Dentrix or similar dental practice software (Preferred)

• Familiarity with pediatric dental terminology and procedures

• Strong communication, organization, and multitasking skills

• Friendly, reliable, and professional under pressure

• Spanish-speaking a plus

• High school diploma or equivalent (Required)

• Ability to commute or relocate to Catskill, NY (Required)

Why Join Us?
Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.

If you love kids, thrive in a fast-paced environment, and enjoy making people smile, we'd love to meet you!