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Warehouse Innovation Project Consultant (Korean Bilingual)

$28 - $34 per hour

SBT Global

Warehouse Innovation Project Consultant (Korean Bilingual)

Full-time

Company Description

Contract Period: 1yr

Pay: $28-34/hr

Work Hours: 8:30am ~ 5:30pm

Bilingual in Korean and English

Travel %: ~25% in U.S.

Job Description

System Management & Optimization:

  • Lead the implementation, configuration, and maintenance of WMS and TMS solutions.
  • Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations.
  • Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions.
  • Collaborate with IT teams to develop and deploy system updates, patches, and enhancements.
  • Analyze operational workflows and recommend system improvements to enhance efficiency.

Process & Performance Improvement:

  • Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination.
  • Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes.
  • Continuously identify process improvements and request necessary system developments.
  • Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team.
  • Ensure accurate data capture within WMS/TMS to improve supply chain visibility.

User Training & Documentation:

  • Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions.
  • Train and support warehouse staff, operations teams, and management on WMS/TMS best practices.
  • Provide end-user support and troubleshoot system-related issues to enhance productivity.

Cross-Functional Collaboration:

  • Gather feedback from end-users and propose system enhancements based on operational challenges.
  • Communicate project updates and system performance to leadership in a clear and actionable manner.

Qualifications

  • Bilingual in Korean and English
  • 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
  • Bachelor's degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
  • Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
  • Experience working with logistics systems, particularly WMS and TMS.
  • Excellent communication and leadership skills to train and support cross-functional teams.
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Knowledge of warehouse processes, inventory management, and logistics operations.
  • Understanding of regulatory compliance and system security protocols.
  • Travel %: ~25% in U.S.

Preferred Skills:

  • Proficiency in PowerPoint and Excel
  • Experience for using CAD / SketchUP and related software
  • Strong problem-solving and troubleshooting abilities in WMS/TMS operations

Additional Information

All your information will be kept confidential according to EEO guidelines.

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SBT Global
Vacancy posted 6 days ago
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