Wave Operator Team Member

Job Description

Job Description

Description:

About the Position

The Point Surf Park is looking for focused, dependable Wave Operators to help safely and accurately deliver the surf sessions our guests come to experience.

Wave Operators work from the designated control area and operate The Point’s approved wave-generation system according to established programs, procedures, and session schedules.

This is a safety-sensitive technical position that requires sustained attention, accurate system operation, clear communication, and good judgment. You will work closely with Water Patrol, Lifeguards, Operations, Maintenance, and Surf Instruction to make sure every session is delivered safely and reliably.

At The Point, no wave is worth a life. If conditions are uncertain, our Operators are expected to stop and ask.

What You’ll DoOperate the Wave System

• Operate the wave-generation system only after completing required training, competency verification, and authorization.

• Review session schedules, approved wave programs, participant levels, operational notes, staffing, and safety conditions before operation.

• Complete startup, system-readiness, communication, and control-area checks.

• Select and run only approved wave settings and programs.

• Verify system entries before activation and never modify settings outside assigned authority.

Monitor Every Session

• Continuously monitor control screens, alarms, system status, session timing, lagoon activity, and communications.

• Maintain sustained attention throughout active operations.

• Start, pause, resume, or stop wave production according to approved procedures and real-time conditions.

• Immediately stop or pause operations when a guest, employee, equipment, communication, or environmental condition may create a safety concern.

Communicate Across the Operation

• Maintain clear communication with Lifeguards, Water Patrol, Operations, Surf Instruction, Maintenance, and designated leadership.

• Confirm important safety and operating communications rather than assuming they were received.

• Complete clear session and shift handoffs.

Respond to System Issues

• Report abnormal readings, alarms, system irregularities, communication failures, and equipment concerns immediately.

• Never bypass safeguards.

• Never attempt repairs, restricted adjustments, or troubleshooting outside your training and authorization.

• Work with Leads, Maintenance, and authorized technical personnel when a system issue occurs.

Document the Operation

• Accurately record wave settings, operating times, interruptions, alarms, incidents, adjustments, and unresolved issues.

• Document active restrictions, maintenance concerns, safety notes, and information needed by the next Operator.

• Complete all required briefings, drills, training, opening, closing, and documentation activities on paid time.

What We’re Looking For

• Strong attention to detail and the ability to maintain sustained focus.

• Calm, concise communication during normal operations, delays, system interruptions, and emergencies.

• Basic computer, touchscreen, control-system, radio, and electronic-log skills, or the ability to learn quickly.

• Ability to follow approved procedures exactly.

• Sound judgment and willingness to pause or stop rather than guess.

• Dependability, honesty, teamwork, coachability, and confidentiality.

• Prior experience in control-room operations, attractions, aquatics, industrial or technical operations, dispatch, recreation, or another safety-sensitive environment preferred.

• High school diploma or equivalent preferred.

• Ability to complete manufacturer- and company-required training and demonstrate competency before operating independently.

• Ability to obtain and maintain any required system, safety, emergency-response, or operational credentials.

The Kind of Team Member Who Will Thrive Here

You can stay focused even when the job becomes repetitive.

You double-check before you activate.

You communicate early instead of waiting for a small issue to become a bigger one.

You follow procedures and do not experiment with a live operating system.

You are comfortable stopping the wave if something is uncertain.

And you understand that the people in the water depend on you to get it right.

Schedule

Schedules may include early mornings, evenings, weekends, holidays, special events, extended operating periods, and changing session schedules.

Regular and reliable attendance, punctuality, sustained attention, and the ability to remain focused for the full assigned shift are essential.

About The Point Surf Park

The Point Surf Park is building a world-class surf and recreation destination in Fellsmere, Florida, focused on creating a safe, welcoming, and memorable experience for our guests, employees, and community.

Our mission is to provide a safe, world-class experience that fosters physical well-being, spiritual growth, and authentic community through safe recreation, mentorship, and ministering in a joy-filled surf environment.

The Point is a faith-based organization. Employees are expected to demonstrate integrity, humility, excellence, stewardship, compassion, respect, teamwork, and service.

Why Join The Point?

This is an opportunity to work directly with the technology that powers The Point’s surf experience.

You will receive specialized training, work as part of a highly coordinated operations team, and play a direct role in delivering safe, consistent, world-class surf sessions.

If you are focused, technically minded, calm under pressure, and serious about safety, we would love to hear from you.

Requirements:

 

Physical Requirements and Work Environment

The Wave Operator must be able to perform the essential functions of the position, with or without reasonable accommodation, including:

• Sit or stand at a control station for extended periods while maintaining continuous focus on screens, communications, and live operations.

• Walk throughout the facility, climb stairs, and move safely on wet, uneven, or outdoor surfaces when completing checks or responding to operational needs.

• Operate computers, touchscreens, control panels, radios, phones, and other electronic equipment accurately and efficiently.

• Communicate clearly and promptly with employees and leadership in person and over radio, including during high-noise or urgent conditions.

• Work in indoor and outdoor environments that may include Florida heat, humidity, rain, direct sunlight, equipment noise, crowds, and rapidly changing conditions.

• Lift or carry operational supplies or equipment weighing up to 30 pounds.

Reasonable accommodations may be made for qualified individuals to perform the essential functions of the position.