Bookstore Customer Service Associate

Department Statement Colgate University is a special place to work and offers many unique opportunities, including the ability to work with and among world‑class faculty and staff at a highly selective residential liberal arts institution. This position provides an opportunity to become familiar with the variety of regular positions that are available at the University, as well as the ability to add employment at a distinct University to your resume. Position Title Bookstore Customer Service Associate – Part‑time, Casual Wage. Job Summary Seeking to hire bookstore customer service associates to work in various departments providing customer service on the sales floor or by phone, stocking merchandise, processing transactions through the register, receiving, returns, pulling textbook orders and other areas as assigned. Benefits Sick leave, paid time off, free parking, University Gate Card providing access to fitness facilities, athletic and cultural events, and discounts at the University Bookstore. Appointment limited to 999 hours per year; exceeding this may result in termination. Responsibilities Work at the register. Assist with general books, textbooks, gift wing, and general merchandise. Assist with stocking, receiving, returns, and pulling textbook orders. Qualifications Excellent customer service skills. Flexible schedule; availability on weekends. Ability to work in a fast‑paced environment. Ability to learn Point of Sale (POS) and inventory systems. Ability to work collegially with a diverse group of faculty, staff, and students. Physical Requirements Stand for long periods (up to 6 hours). Look at a screen for long periods (up to 6 hours). Climb stairs. Lifting up to 30 pounds. Other Requirements Must be available to work weekends. EEO Statement The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. #J-18808-Ljbffr