Veterinary Receptionist/ Client Service Representative

Veterinary Receptionist/Client Service RepresentativeTualatin Animal Clinic is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $18-20 per hour, for each hour workedThis is a full-time position, with a 5/8 schedule and availability needed Monday-Saturday.Full-time benefits package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:2+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Exceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbout us:Tualatin Animal Clinic in Tualatin, Oregon, is dedicated to providing compassionate, friendly veterinary care for pets. Their five-doctor, experienced team offers a wide range of services, including preventive care, diagnostics, surgery, and dentistry, all tailored to meet the individual needs of each furry companion. With a focus on promoting the health and well-being of pets, Tualatin Animal Clinic strives to build lasting relationships with pet owners while ensuring the highest standard of care for their beloved animals.