Wash Attendant

Job Description

Job Description

Benefits:

• Daily Cash Tips
• Employee discounts
• Flexible schedule

• Prep vehicles to MinuteMan standards and be sure customers get the correct wash (including retracts).
• Demonstrate a positive attitude toward customers at all times.
• Maintain tunnel and property cleanliness to MinuteMan standards.
• Monitor cars in the tunnel to ensure vehicle safety
• Provide customer service as needed.

• Demonstrate the MinuteMan Customer Service Standards at all times
• Greet customers with smile and acknowledgement to build rapport
• Address customer concerns and questions when presented to you
• Prepare cars before entering the wash
• Assist customers as needed to have the car in neutral when entering the wash
• Be aware and monitor cars moving through the tunnel until fully exited
• Identify and report any problems or issues with the wash mechanics
• Direct customer issues and incidents to a Member Service and Sales Rep and/or GM in a way that makes the customer feeling taken care of
• Understand and follow all safety procedures
• Follow and document duties in checklist our process app
• Keep tunnel cleaned as outlined in Checklist Process
• Keep grounds cleaned to the standard your GM has instructed which includes:
• Picking up garbage
• Shoveling and sweeping debris and ice salt
• Follow opening duties as outlined in Checklist
• Follow closing duties as outlined in Checklist
• Reset and adjust queue when it’s not working
• Troubleshoot problems you’ve been trained on
• Be proactive in clean up and washing not waiting to be instructed
• Follow all company policies and procedures
• Work the hours scheduled each week or coordinate trades through your GM

• Six months related job experience
• Physical labor
• Proactive work ethic
• On time to work
• Respect leadership
• Communicate openly and honestly  
• Acceptance to be wet all day

• Make up to $18 per hour with cash tips
• Base Salary: $14/hr + Tips
• Annual reviews with an opportunity for an increase
• Five days Paid Time Off accrued after one year of employment (full time employees only)
• We close on all major holidays