Humane Education & Community Outreach Coordinator - $22.50 -$26 per hr
$22.5 - $26 per hourMary S. Roberts Pet Adoption Center
Under the general supervision of the Director of Development, the Humane Education & Community Outreach Coordinator develops and facilitates engaging educational programs for youth and adults, including tours, camps, scout programs, and community events. This role builds and maintains partnerships with schools, community groups, and the public, promotes responsible pet care and humane behavior to reduce the number of unwanted abused and neglected animals in the community, manages and supports volunteers, and creates educational and digital content to expand the organization’s impact. The HECOC also works within the program budget and supports fundraising efforts to meet program needs, requiring strong organizational, communication, and public speaking skills. Main Responsibilities In collaboration with the Programs & Services Manager, administer, develop, and continuously improve humane education programs for youth and adults. Organize and conduct classroom presentations in schools and educational settings. Coordinate and facilitate Pet Adoption Center tours for groups and individuals (scouts, charter schools, community groups, etc.). Develop and lead birthday parties, scout programs, field trips, PAC Paws Reading Program, and seasonal winter and summer camps. Design and tailor programs to meet organizational needs and target population gaps. Monitor program success and implement improvements as needed. Work within the humane education budget and actively support fundraising efforts to meet the financial needs of assigned programs. Select, develop, and maintain educational materials and a library of resources for classroom and public use. Provide education and assistance to students, educators, community groups, and the general public on animal-related topics. Community Outreach & Partnerships Represent the organization at school fairs, vendor events, community festivals, and outreach activities. Build, maintain, and expand partnerships with schools, libraries, youth organizations, and community groups. Increase school partnerships through strategic outreach and planning. Boost parent engagement and involvement in youth-centered programs. Support the development of new outreach opportunities that promote responsible pet ownership and humane treatment. Assist with tours, donor visits, thank‑you events, and the educational components of fundraising campaigns. Support community awareness initiatives and mission‑driven public events. Co‑facilitate volunteers as needed to ensure program success. Provide direction and support to volunteers assisting with humane education programs, tours, birthday parties, camps, scout programs, and outreach events. Marketing, Communications & Digital Content Assist with communications and marketing efforts in support of humane education and community outreach. Create engaging educational content for social media, newsletters, and public communications. Produce short educational videos or host live sessions on responsible pet care, humane values, and animal behavior. Develop digital content, infographics, and multimedia tools to support education programs. Contribute to donor communications, stewardship content, and grant‑writing materials highlighting education and community impact. Administrative & Event Support Assist with networking and support of special events and new community awareness opportunities. Attend offsite community events, schools, and vendor fairs as needed. Other related duties as assigned. Qualifications Bachelor’s degree in education or related field Minimum three years’ experience in animal welfare, education, or related field. Demonstrated public speaking experience Must have a high level of computer literacy Minimum one year teaching experience in organized classroom setting Criminal background check required Must possess a valid State driver’s license and insurable driving record. Ability to perform well under pressure Ability to organize, supervise and motivate volunteers Experience and comfort delivering presentations to a variety of different age groups Good interpersonal skills required for working with a variety of individuals and groups Ability to effectively communicate the rationale for the Pet Adoption Center’s policies and procedures Possess a valid California Driver’s license with good driver history The ability to work well independently on several projects concurrently, and possess excellent communication, organizational and creative thinking skills. Software proficiency in Microsoft Word, Excel, Power Point, is required; Excellent written and oral interpersonal communication skills. Strong initiative and customer service orientation; volunteer management skills an asset Experience and comfort in working with children. Able to lift a minimum of 25 lbs. Attendance & Dependability Is consistently at work and on time. Follows instructions and responds to management direction. Provides consistent, timely, high‑quality work. Follows through on commitments. Uses time efficiently. Takes responsibility for own actions. Customer Service Treats customers (internal and external) with respect and courtesy. Shows interest in, anticipates and responds timely to customer needs and concerns. Responds appropriately to and resolves difficult and emotional situations. Sees ways to improve service delivery. Demonstrates respect for opinions and ideas of others. Shows awareness of and sensitivity to cultural and individual values. Diversity Enthusiastically works with all employees, regardless of race, gender, culture and/or age. Values contributions of people from diverse backgrounds. Ethics Respects and maintains confidentiality. Tells the truth and is honest in all dealings. Avoids situations and actions considered inappropriate or which present a conflict of interest. Upholds organizational values. Does not misrepresent self or use position or authority for personal gain. Teamwork Lists, responds constructively to others’ views. Gives and welcomes feedback. Provides assistance to others when they need it. Shares expertise. Acknowledges others’ effort and contribution. Puts the success of the team above own interests. Creates a positive work environment. Physical Requirements Ability to stand, walk, sit, talk, and hear for extended periods. Frequent bending, squatting, kneeling, stooping, twisting, and reaching overhead. Frequent movement of the neck and torso, including flexing and twisting. Ability to grasp, grip, and perform repetitive hand and finger motions (e.g., typing, operating a computer). Ability to lift, push, or pull up to 50 pounds regularly, including restraining animals and handling food or supplies. Comfortable working in an office within an animal shelter environment. Exposure to loud noises, including barking, and contact with animals of various species, sizes, and temperaments. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Culture of Philanthropy & Event Participation At the Mary S. Roberts Pet Adoption Center, we embrace a culture of philanthropy—where every team member, regardless of role, plays a part in advancing our mission. All employees are expected to support this spirit by positively representing our work, participating in fundraising efforts, and helping foster meaningful relationships with our supporters. Participation in our two major fundraising events—Walk with the Animals and Barktoberfest—is a companywide expectation. These events are crucial to funding our lifesaving work, and we count on every staff member’s support. All employees, regardless of position, are expected to contribute their time and talents unless alternate arrangements are made in advance with their supervisor. As part of our ongoing commitment to creating a culture of philanthropy, all staff members are expected to actively contribute to the organization’s fundraising efforts. This may include soliciting donations, participating in fundraising events, and helping promote initiatives that support our mission. Staff will have the opportunity to be recognized for their involvement in key fundraising activities. We encourage all employees to engage in these efforts and work together to advance the success of our programs. Equal Employment Opportunity Statement The Mary S. Roberts Pet Adoption Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Animal Welfare Work Environment This position may involve direct contact with animals of varying temperaments and medical conditions. Employees must be comfortable working in an environment where humane euthanasia may occur and where exposure to pet dander, waste, cleaning agents, and zoonotic diseases is possible. Physical requirements may include lifting up to 50 pounds, standing for extended periods, and handling animals safely and compassionately. Commitment to Mission All employees are expected to support the mission, vision, and values of the Mary S. Roberts Pet Adoption Center, including a commitment to animal welfare, lifesaving work, and community engagement. A deep sense of compassion, emotional resilience, and a team‑oriented mindset are essential to success in this role. #J-18808-Ljbffr Mary S. Roberts Pet Adoption Center
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