Bilingual Pharmacy Technician

Pharmacy Technician

This position requires the candidate to be bilingual, must be fluent in both English and Spanish.

Why work for Nuvem:

• Opportunity to work closely with providers to deliver exceptional patient care
• Work Life Balance
  • Monday thru Friday (8:30AM-5:00PM), some exceptions per clinic
  • No nights, weekends, and closed most federal holidays

Our patient's health, compliance, and satisfaction are the most important factors to us. As a Pharmacy Technician, you are responsible for demonstrating the highest standard of patient quality care – supporting the pharmacy team's ability to promptly, safely and accurately fill patient's prescriptions while providing a caring service that exceeds our patient's expectations.

Responsibilities:

• Assist the pharmacist with serving patients and maintaining the pharmacy department
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks (e.g., Record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
• Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
• Package orders based on policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier service or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
• Triage calls and escalate to appropriate leadership when necessary.

Nuvem provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Preferred Experience and Skills:

• At least one-year proven experience as a pharmacy technician.
• Experience with Micro Merchant pharmacy system.
• Knowledge of medication and dosage calculations.
• Knowledge of pharmacy law and medical terminology.
• Excellent communication and customer service skills.
• Outstanding organizational skills.
• Reliable with a keen eye for details.
• Successful completion of a pharmacy technician program if required in your state of practice.

Physical Requirements:

• Prolonged standing and/or walking.
• Fine motor skills as related to keyboarding.
• Ability to look at computer screens for long periods of time.
• Ability to lift up to 50 lbs.