Recovery Specialist

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Hours: Full-Time, Days, 40 hours/week

Primary Work Location: St. Luke's - Upper Bucks Campus, Quakertown, PA

The Recovery Specialist has experience with behavioral health services and is willing to use and share their lived experience and first-hand knowledge to hospital patients and their family members to provide expertise around the recovery process, symptom management, and the persistence required by clients/families to have a recovery oriented and satisfying life. They engage to create warm hand offs between acute inpatient treatment and other levels of care to create rapid access to drug and alcohol or mental health services to improve adherence to treatment recommendations. The Recovery Specialist helps the patient and family identify opportunities from a strength-based approach about enhancing life domain needs.


The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

JOB DUTIES AND RESPONSIBILITIES:

• Engage in brief relationship building and active listening with clients receiving treatment in emergency room and medical inpatient settings who have a substance use disorder.
• Utilize best practices such as motivational interviewing, and stages of change to provide supportive coaching and encouragement to clients contemplating or actively seeking help with substance use treatment and recovery. Ensuring that all interactions are strength-based, recovery oriented and understanding of multiple pathways and definitions of recovery.
• Substance use screening, assessment, brief intervention, and referral to treatment and/or other applicable community resources and services. Interactions can include in person face-to-face, telephonic and telehealth interventions.
• Use ASAM or similar criteria to determine most appropriate treatment level based on clinical presentation of the patient. Coordinate with insurance company to complete pre-certification as appropriate.
• Build in depth understanding of MAT options, including methadone, naltrexone, and buprenorphine and ability to objectivity counsel patients on MAT.
• Outreach, engage, and provide education to family members, other natural supports, and other professionals regarding substance use disorders and available programs/resources.
• Engage in team-based care and work cooperatively with other medical professionals and county-wide personnel involved in the Warm Handoff program.
• Conduct appropriate documentation, including to document each service-related contact in case note according to program standards. As well as logging each interaction into tracking spreadsheet(s). Updating outcomes of cases as appropriate and write narrative outcomes for success stories.
• Engage in trainings and education sessions regarding the warm handoff process to medical professionals, and other stakeholders to ensure that mutual benefit of program is well understood, to ensure program utilization.
• Coordinate safe transportation for patients to have door-to-door treatment placement.
• Maintain a valid driver's license and satisfactory driving record in accordance with St. Luke's policy.
• Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
• Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
• Demonstrates/models the Network's PCRAFT values during interactions with all customers.
• Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
• Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
• Complies with Network and departmental policies regarding attendance and dress code.
• Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
• Participate in rotating on-call schedule.
• May need to travel to other B-Cares affiliated hospitals to deliver services.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 5 hours per day, 2 hours at a time. Standing for up to 1 hour per day, 1 hour at a time. Walking for up to 2 hours per day, 20 minutes at a time. Occasionally uses fingers to turn pages. Frequently uses hands to write, type, and hold charts. Rarely uses the hands or fingers for firm grasping or twisting/turning. Frequently uses upper extremities to lift and carry up to 10 pounds. Frequently stoops, occasionally squats, rarely reaches above shoulder level. Hearing as it relates to normal conversation in person or on telephone. Seeing as it relates to general vision, near vision, far vision, color vision, and peripheral vision.

EDUCATION:

High School Diploma or GED required. Eligible to earn the Certified Recovery Specialist (CRS) or Certified Family Recovery Specialist (CFRS) certification within 1 year of hire and maintain the certification.

Or

A bachelor's degree

TRAINING AND EXPERIENCE:

Must have and maintain a valid driver's license accepted by the Network's insurance carrier and maintain a good driving record.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an

Equal Opportunity Employer.