Director Revenue Management

Why us? Exciting Job Opportunity at UNC Charlotte Marriott! Are you ready to take your career to the next level? UNC Charlotte Marriott is thrilled to announce an opening for Director of Revenue Management — and we want YOU to be part of our dynamic team! Join the #1 team in the University area and help us grow together on this incredible hospitality journey. At UNC Charlotte Marriott, we’re more than just a hotel — we’re a vibrant community hub, featuring 226 inviting rooms, 24,000 sq ft of versatile meeting space, and our popular Located conveniently north of downtown Charlotte on the beautiful campus of UNC Charlotte, our hotel is managed by Sage Hospitality and prides itself on award-winning service. Recently recognized as the Hotel of the Year by the NFL NFC for outstanding service and ranked among the top Marriott-branded hotels, our team is passionate, dedicated, and always striving for excellence. As our Director of Revenue Management, you’ll be at the forefront of our success — shaping strategies, driving growth, and inspiring a talented team. This is a fantastic opportunity for personal and professional development in a culture that values innovation, support, and community engagement. Why Join Us? Be part of a winning, award-winning team Play a vital role in our continued growth Impact guests’ experiences and community connections Enjoy a friendly, inclusive, and energizing work environment Grow your career in hospitality with a company that believes in making the ordinary extraordinary Hybrid / Remote Opportunity If you’re passionate about hospitality and ready to lead with purpose, we want to hear from you! Join forces with us and help create memorable moments — because at UNC Charlotte Marriott, you truly Make your mark at the quintessential spot in the University City, a true landmark location. A Rewarding Experience: Bonused position. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company’s 401(k) program with employer matching. Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more Apply today and be part of something exceptional! Job Overview The Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function spaces. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering. Responsibilities Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. Partners with GM and Sales Leaders’ to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. Ensure sales training is provided to Front Office and Reservation associates. Continuous analysis of competitive set, price positioning, seasonality and mix. Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites. Develop monthly room’s revenue forecast to be accurate within 5%. Review & analysis of Online Reputation management tool and online marketing analytics. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst. Qualifications Education/Formal Training Four year degree preferred. Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required. Knowledge/Skills Excellent knowledge of transient, group, and catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques. Must be extremely confidential and able to manage sensitive and confidential situations tactfully. Negotiate, convince, sell and influence professionals and or associates. Ability to work under pressure and have the ability to complete multiple tasks simultaneously. Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to discern/resolve employee complaints, issues and participation in meetings for feedback. Ability to review preparation of all documentation - applications, write-ups, reviews. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% Travel – 30-50% travel to hotel properties required. Environment Prolonged sitting throughout entire shift at computerized workstation in office environment. ID 2026-32193 Position Type Regular Full-Time Property UNC Charlotte Marriott Outlet Hotel Category Revenue Management Address 9041 Robert D. Snyder Rd City Charlotte State North Carolina EOE Protected Veterans/Disability #J-18808-Ljbffr Sage Restaurant Group