Lead Porter-Day-Silver Legacy

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission : “Create the Extraordinary"

Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values : “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Under direction of the PAH Supervisors and Managers, supervises and assists with cleaning assigned guest and employee areas of property.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Assist in the development of training programs for new employees
• Continually check, public areas, linen and supply rooms, making sure standards are met
• Check maid carts and all equipment used by the room attendants, housemen and shampoo person that they are in good working order
• Maintain check on linen consumption housekeeping supplies, care of furniture and appearance of the building and fixtures
• Assist in assigning daily work and key distribution
• Understand and follow Orientation manual, Housekeeping manual and Emergency/Evacuation procedures
• Personal appearance standards are to be maintained at all times
• Any suspicious activities which may jeopardize the security of the hotel must be reported to your manager or the security department immediately
• Work additional hours on short notice as requested by supervisor, in order to accommodate one of the following: staffing emergency, employee absence, fluctuation in business levels, special projects, etc.
• Learn and uphold the quality customer service standards at all times
• Perform related duties as assigned by supervisor
• Exemplifies our core values, family style service, our mission and vision
• Exemplifies our DEI (diversity, equity, inclusion) culture
• Perform other job related duties as assigned

WHAT YOU WILL NEED

• Good organizational skills
• Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which is required
• Understand and comply with all company and departmental rules and regulations, policies and procedures
• Maintain regular, predictable attendance in accordance with departmental policy
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, and communicate verbally in English and Spanish
• Self-motivated, detail oriented
• Possess initiative, high energy level
• Well groomed, good personal hygiene
• Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs
• Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors; occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying; seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.
• Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
• Work entails use of solvents/oils, mechanical and electrical devices
• May come into contact with fumes/odors and dirt/dust
• Work is done in high places and occasionally on slippery surfaces
• Constant awareness is required of surrounding areas to insure safety of employees and guests
• Constant contact with co-workers and guests
• Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination. Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.