Scheduling Coord

Job Title

The Scheduling Coordinator coordinates scheduling for patients. This includes tests, procedures, and consults as needed by protocol or clinical need.

Job Description

The Scheduling Coordinator coordinates scheduling for patients. This includes tests, procedures, and consults as needed by protocol or clinical need.

Essential Functions of the Role

• Schedule and coordinate multiple appointments, procedures, and tests for patients.
• Contact patient before and after appointment is scheduled to confirm date and times.
• Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
• Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested.
• Input patient appointments and information in appropriate databases.
• Medicare Cost Report data entry.
• Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
• Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up.
• Chart incoming patient information and distribute to coordinators and physicians.
• Assist in clinics with posting labs and scheduling appointments as needed.
• Maintain office supplies for appropriate area.
• Manages front desk operations

Key Success Factors

• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to multitask.
• Ability to follow instructions and respond to upper management's directions accurately.
• Must be able to work autonomously, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team-oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and/or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience