Client Service Representative

Client Service Representative

Animal Emergency Clinic of Hudson Valley (Kingston)

Animal Emergency Clinic of the Hudson Valley is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our fast-paced environment means you'll support the local community as a vital service. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Animal Emergency Clinic of the Hudson Valley (AECHV) was founded in 1989 and is located in Kingston, NY. The hospital is community founded and supported by the local general practice community. It is an exclusively emergency clinic and is equipped with cardiac monitoring, in-house laboratory and ultrasound and dedicated support staff.

AECHV is located in the scenic Hudson River Valley, which sits midway between the metropolis of New York City and the regal capital of Albany. Designated as a National Heritage Area, the valley is steeped in history, natural beauty, culture, and a burgeoning food and farmer's market scene. Among many attributes, it's the oldest wine-producing area in the country and the magnificent scenery inspired artists whose works became the Hudson River School of Painters.

Client Service Representative

Animal Emergency Clinic of the Hudson Valley in Kingston, NY

$19.00-$23.00 an hour

What You'll Do

• Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, and email messages accurately and promptly

Benefits

• Great pay and 401K with a company match of up to 4%- after 6 months of service
• Sick Time Accrual

Requirements

• High school diploma or equivalent
• Previous experience working as a Veterinary Receptionist/CSR is preferred
• Significant experience with basic office functions in a fast paced office environment
• Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.