Social Worker / Case Manager

Pathways, Inc. is seeking a compassionate, organized, and recovery‑oriented Social Worker/Case Manager to provide comprehensive case management, counseling, advocacy, and supportive services to adults living with chronic and severe mental illness. The Social Worker/Case Manager serves as the primary coordinator of care, helping clients achieve greater independence, stability, and quality of life through individualized treatment planning and community‑based support services. Job Title Social Worker / Case Manager Job Details Job Type: Full‑Time Department: Clinical Services Reports To: Clinical Director Location: Greenwich, CT Essential Duties and Responsibilities Conduct psychosocial assessments and develop individualized treatment and service plans. Provide case management, supportive counseling, crisis intervention, and advocacy services. Coordinate medical, psychiatric, housing, vocational, financial, and community support services. Assist clients with activities of daily living, benefits management, appointment scheduling, transportation planning, and community integration. Monitor client progress and adjust service plans as needed to support recovery goals. Maintain accurate, timely, and compliant documentation within the Electronic Health Record (EHR) system. Complete all required state, agency, contractual, and accreditation documentation. Participate in interdisciplinary team meetings, case conferences, and treatment planning sessions. Provide support during client admissions, transitions, and discharges. Collaborate with families, conservators, healthcare providers, and community partners to ensure continuity of care. Participate in on‑call coverage as assigned. Adhere to all agency policies, procedures, confidentiality standards, and professional ethics. Required Qualifications – Education Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field. Master's Degree in Social Work (MSW) or related behavioral health field preferred. Experience Minimum of two (2) years of experience providing case management or behavioral health services to individuals with serious mental illness. Experience working in community mental health, residential services, supportive housing, or related settings preferred. Licenses and Certifications Valid Connecticut driver's license with an acceptable driving record. Reliable transportation and ability to transport clients when necessary. Knowledge, Skills, and Abilities Knowledge of mental health treatment, recovery‑oriented practices, and case management principles. Understanding of community resources and federal, state, and local entitlement programs. Strong assessment, problem‑solving, and crisis intervention skills. Excellent verbal, written, and interpersonal communication skills. Strong organizational and time‑management abilities. Ability to work independently while functioning effectively within a multidisciplinary team. Proficiency in Microsoft Office 365 and Electronic Health Record (EHR) systems. Commitment to person‑centered care, cultural competency, and professional ethics. Physical Requirements Ability to sit, stand, walk, bend, and reach throughout the workday. Ability to travel within the community to client homes, appointments, and agency locations. Ability to safely transport clients when required. Benefits Competitive salary Generous Paid Time Off (PTO) Medical and Dental Insurance Employee Assistance Program (EAP) Professional Development and Training Opportunities Supportive and Mission‑Driven Work Environment #J-18808-Ljbffr